Talent.com
Lifecycle Marketing Manager
Lifecycle Marketing ManagerOceans • Reno, NV, US
Lifecycle Marketing Manager

Lifecycle Marketing Manager

Oceans • Reno, NV, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Lifecycle Marketing Manager

Real opportunities. Real impact. Your career, redefined.

At Oceans, we help the best and brightest of Sri Lanka to take advantage of opportunities that otherwise wouldn't be available to them, while supporting entrepreneurs around the world. Our community (we call them Divers) don't do surface workthey go deep to solve complex challenges and make a real impact. And in doing so, they support bold ideas and expand their skills, broaden their expertise, and grow their careers, all without having to leave family and friends.

We're hiring a Lifecycle Marketing Manager to architect and optimize the full lifecycle experience across every stage of Oceans' marketing and client journeyfrom leads to intros, intakes, clients, dormant accounts, and long-term renewals. You'll design workflows, build messaging, create automations, and develop the systems that turn relationships into retention, impact, and revenue.

This is a role for someone who blends strategy with execution, pairing CRM expertise with thoughtful storytelling, experimentation, and rigorous measurement.

Accountability

Your success as a Lifecycle Marketing Manager will be measured by your ability to design, deliver, and iterate lifecycle systems that deepen engagement, strengthen client relationships, and drive measurable retention outcomes. Here's how you'll make an impact :

CRM & Automation Ownership

  • Architect and maintain HubSpot workflows across every lifecycle stage
  • Build the end-to-end journey : lead ? intro ? intake ? closed-won ? onboarding
  • Implement reactivation systems for dormant accounts and design churn-prevention triggers
  • Own segmentation, lead scoring, tagging, and behavioral automation logic

Email & Messaging

  • Create high-performing nurture, onboarding, renewal, and win-back emails
  • Partner with Content (Anne) and PR / Comms (Kara) to refine tone and narrative
  • Produce consistent, client-facing lifecycle communication across channels
  • Client Journey Design

  • Map and optimize client journeys from first touch through 12+ months of retention
  • Build quarterly ROI narratives and automated impact reports
  • Identify friction points and develop content, tools, or messaging to resolve them
  • Data, Analytics & Experimentation

  • Track and report on retention, reactivation, email performance, and churn indicators
  • Test messaging, segmentation logic, send times, and journey flows
  • Partner with RevOps and Growth to ensure data hygiene, attribution accuracy, and CRM integrity
  • Cross-Functional Collaboration

  • Work with Growth to align top-of-funnel messaging with lifecycle communication
  • Collaborate with Partnerships on partner onboarding flows and nurture campaigns
  • Partner with Content and Design to produce lifecycle-ready assets, templates, and narratives
  • Colleagues

    As a Lifecycle Marketing Manager, you'll work closely with the Growth Marketing Lead, Content, PR, Design, Partnerships, and RevOps teams. Your work will bridge strategy, storytelling, and systemsensuring every touchpoint strengthens the relationship between Oceans and its clients.

    This role reports directly to the Head of Marketing & Partnerships .

    Skills & Qualifications

    At Oceans, we believe in T-shaped individualsthose who bring deep expertise in one area, paired with broad curiosity and cross-functional strengths. As a Lifecycle Marketing Manager, your vertical depth will be CRM strategy, lifecycle automation, and messaging, while your horizontal range will support you across analytics, content, partnerships, and client communication.

    To excel in this role, you should have :

  • 36 years in lifecycle marketing, CRM, marketing automation, or demand generation
  • Hands-on experience building workflows in HubSpot (or comparable tools)
  • Strong understanding of segmentation, lead scoring, retention, and lifecycle tactics
  • Ability to write action-driving emails and clear, structured messaging
  • Analytical mindset : comfortable with reporting, testing, iteration, and improvement
  • Bonus Skills

  • Background in B2B SaaS, marketplaces, staffing, or subscription models
  • Experience creating client ROI or impact communications
  • Basic familiarity with HTML email templates or formatting
  • Diversity of experience is core to Oceans. You are expected to work inclusively with individuals from a variety of backgrounds, ensuring that both personal and collective dignity are supported.

    During the interview process, you'll have the opportunity to showcase your skills in the following areas :

  • Lifecycle Strategy : How do you design journeys that drive long-term engagement and retention?
  • CRM Mastery : How do you architect workflows, scoring, and segmentation?
  • Messaging : How do you craft emails and communication that move people to action?
  • Analytics : How do you measure lifecycle performance and uncover insights?
  • Experimentation : How do you test and iterate to improve outcomes?
  • Cross-functional Collaboration : How do you align teams around lifecycle priorities?
  • Role Specifications

    This is a remote role open to candidates based in South Africa . During the offer process, we'll share more information about our benefits and compensation philosophy, while updating our understanding of both market and individual factors.

    About Oceans

    At Oceans, we build remote teams that connect the world's top 1% of talent with visionary leaders. With us, you're not just doing a jobyou're redefining your career with opportunities designed to unlock your potential. We welcome the chance to discuss the complementary parts of our business during your interview process and encourage questions about where we are and where we are going.

    [job_alerts.create_a_job]

    Lifecycle Marketing Manager • Reno, NV, US

    [internal_linking.similar_jobs]
    CUSTOMER PROJECT MANAGER

    CUSTOMER PROJECT MANAGER

    Dassault Falcon Jet Corp • Reno, NV, US
    [job_card.full_time]
    Dassault Falon Jet is hiring a full time Customer Project Manager (CPM) responsible for monitoring schedules, budgets, personnel and quality. The Customer Project Manager provides the business suppo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Marketing Professional

    Marketing Professional

    CIVIL SOLUTIONS ASSOCIATES INC • Reno, NV, US
    [job_card.part_time]
    We are seeking a passionate and experienced Marketing Professional to lead the marketing efforts for our Civil Solutions division. In this role, you will be responsible for developing and executing ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Business Development Manager - Massachusetts

    Business Development Manager - Massachusetts

    Hanger Clinic • Reno, NV, United States
    [job_card.full_time] +1
    Business Development Manager - Massachusetts.Location : US | US-MA-Worcester | US-MA-Springfield | US-MA-South Easton | US-MA-Braintree | US-MA-Woburn | US-MA-Methuen | US-MA-Leominster | US-MA-West...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Product Marketing Manager IoT & Embedded SystemsHome based - EMEA

    Product Marketing Manager IoT & Embedded SystemsHome based - EMEA

    Canonical • Reno, NV, US
    [filters.remote]
    [job_card.full_time]
    Product Marketing Manager IoT & Embedded Systems.Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.Our platform, Ubuntu,...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Content Manager (Marketing)

    Senior Content Manager (Marketing)

    Universal Health Services, Inc. • Reno, NV, United States
    [job_card.full_time]
    Prominence Health is a value-based care organization bridging the gap between affiliated health systems and independent providers, building trust and collaboration between the two.Prominence Health...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Community Association Manager

    Community Association Manager

    Equus Management • Reno, NV, US
    [job_card.full_time]
    Equus Management Group is looking for a full-time Licensed Community Manager or Provisional Community Manager to join our family at our Reno Office Location. The perfect candidate is outgoing, a mul...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Community Manager

    Community Manager

    FirstService Residential • Reno, NV, US
    [job_card.full_time]
    As a Community Manager, you will be responsible for the day-to-day servicing of the Association and homeowners by providing exceptional service through project management and operational oversight ...[show_more]
    [last_updated.last_updated_30]
    Marketing Contractor

    Marketing Contractor

    American Family Care Sparks • Sparks, NV, US
    [job_card.full_time]
    Great small business work environment.Paid time off, health insurance, dental insurance, retirement benefit, and more!.American Family Care (AFC) is one of the largest primary and urgent care compa...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Business Insights Manager

    Business Insights Manager

    Nevada Staffing • Reno, NV, US
    [job_card.full_time]
    Microsoft Business Operations is responsible for the contracting, performance management, and continuous improvement execution activities for all outsourced global service providers supporting a wi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Highways & Roads Market Sector Director

    Highways & Roads Market Sector Director

    HDR • Reno, NV, United States
    [job_card.full_time] +1
    Highways & Roads Market Sector Director is a leadership role at HDR.The Market Sector Director leads HDR’s Highway & Roads market sector, coordinating growth strategy, client management and service...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Distribution Hub Manager

    Distribution Hub Manager

    Integrated Power Services • Reno, NV, US
    [job_card.full_time]
    IPS is seeking a dedicated Distribution Manager to be the backbone of our innovative team.At IPS, we know that great ideas and groundbreaking projects rely on exceptional support behind the scenes....[show_more]
    [last_updated.last_updated_variable_days]
    E-commerce Project Manager

    E-commerce Project Manager

    Lago • Reno, NV, US
    [job_card.full_time]
    Role : E-commerce Project Manager Hours : 8am - 4pm Eastern Standard Time Hourly Wage : $8.Open to negotiation based on experience) Lago is seeking an experienced Ecommerce Project Manager to join our...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Technical Product Marketing Manager AI Data Center Networking Infrastructure

    Senior Technical Product Marketing Manager AI Data Center Networking Infrastructure

    Nevada Staffing • Reno, NV, US
    [job_card.full_time]
    Cisco Data Center Networking Product Marketing Manager.As a member of the Cisco Data Center Networking Product Marketing team, you will partner across Cisco's larger marketing organization, primari...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales and Marketing Manager for Tax and Accounting Firm

    Sales and Marketing Manager for Tax and Accounting Firm

    Jackson Hewitt • Reno, NV, US
    [job_card.full_time]
    At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency.This ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Digital Marketing Specialist

    Digital Marketing Specialist

    LegalMatch.com • Reno, NV, US
    [job_card.full_time]
    We’re a fast-growing legal services company that connects individuals and businesses with experienced attorneys across the country. Our team thrives in a competitive, fast-paced environment wh...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Business Development Manager

    Business Development Manager

    AmerisourceBergen Corporation (Cencora) • Reno, NV, United States
    [job_card.full_time]
    Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Strategic Account Manager

    Strategic Account Manager

    Zip • Reno, NV, US
    [job_card.full_time]
    This is not a traditional renewals or customer success role.You'll be a critical quota-carrying sales contributor responsible for driving net revenue growth across Zip's most valuable Fortune 500 a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Operations and Dealer Services Manager

    Sales Operations and Dealer Services Manager

    Nevada Staffing • Reno, NV, US
    [job_card.full_time]
    Sales Operations And Dealer Services Manager.Want to work and play in the foothills of the Sierra Nevada Mountains? Cascade Designs, home to MSR, Therm-a-Rest, Platypus, SealLine, Packtowl and Vari...[show_more]
    [last_updated.last_updated_30] • [promoted]