Health Advocate

A company is looking for a Health Advocate on the Healthy Outcomes Team to assist the Medicare population through outbound calls.

Key Responsibilities

Conduct inbound and outbound calls to members and providers to facilitate healthcare services

Overcome barriers to ensure members receive necessary health services

Educate members on health decisions and document interactions accurately

Required Qualifications

High computer literacy, with proficiency in Windows and web-based applications

Reliable high-speed internet connection and suitable remote workspace

Experience in call center or outreach roles involving members / consumers

Experience in a healthcare setting preferred

High School Diploma or equivalent preferred but not required