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Implementation Business Analyst
Implementation Business AnalystVoyage Advisory • Chicago, IL, United States
Implementation Business Analyst

Implementation Business Analyst

Voyage Advisory • Chicago, IL, United States
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Implementation Business Analyst

Our consultancy is looking for highly motivated and talented Implementation Business Analysts. We are looking for peak performers who have a passion for business, a joy in solving problems and a work ethic that doesn't rest until the job is done.

We are seeking a senior-level BA that has worked on projects involving system transitions or a new system build?out. This is a hands?on, independent role requiring someone who can operate with minimal guidance. Ideal candidates would possess 5?10+ years of business analysis experience, with critical thinking and leadership, including experience with implementation projects. Candidates should have strong interpersonal skills, superior oral and written communication skills, a client service focus, and the ability to identify opportunities for improvement, develop recommendations and implement complex solutions in a fast?paced environment. This role will be working with our client in the property and casualty insurance industry. Insurance industry experience is preferred. The position is 100% remote.

Primary Responsibilities

  • Creation of presentations and reports for clients based upon analysis findings including recommendations for short? and long?term improvement
  • Review of subjective and objective operational information through a process of management interviews
  • Facilitate client workshops and interviews to better understand, define and document requirements
  • Write user stories and use cases to document the requirements uncovered during workshops and interviews with clients
  • Analysis of client financial and operational data
  • Work with client to perform business process modeling activities to help operationally focused software implementations
  • Work on new software implementation projects related to policy admin implementations

Required Skills

  • Strong experience following BA frameworks and methodologies
  • Strong process mapping and requirements documentation skills
  • Experience meeting with stakeholders to define requirements and current / future state processes
  • Ability to navigate ambiguity, follow through on tasks, and move projects forward
  • Experience coordinating UAT, support system testing, and assisting with go?live activities preferred (not required)
  • Change management experience preferred (not required)
  • Comfortable working with non?technical stakeholders who may have limited exposure to BA processes
  • Strong communication, active listening, and follow?through
  • Personable demeanor and a positive attitude
  • Ability to work independently with minimal supervision
  • Strong accuracy and quality?focused mindset
  • Balanced in both functional and technical BA competencies
  • Strong prioritization, task / time management, and follow through
  • Experience with stakeholder meeting facilitation to define requirements
  • Ability to work with development / technical teams
  • Experience writing user stories and acceptance criteria (Gherkin method) is preferred (not required)
  • Commercial or personal insurance experience is preferred (not required)
  • Familiarity with SQL, integrations / APIs, Six Sigma, JIRA, and Visio is preferred (not required)
  • Bachelor's degree in a relevant field
  • Client-facing experience
  • Compensation

    The position is full time and will include a base salary and full benefits, including health, dental, vision, life, disability, vacation, and 401(k) with company match.

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