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Salesforce Release Manager
Salesforce Release ManagerApplied Technology Services • Baltimore, Maryland, USA
Salesforce Release Manager

Salesforce Release Manager

Applied Technology Services • Baltimore, Maryland, USA
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  • [job_card.full_time]
[job_card.job_description]

This posting is for a pending award.

Salesforce suRelease Manager pports and coordinates the release process across multiple Salesforce orgs. The Manager helps ensure that releases are delivered on time within scope and of high quality. The Manager collaborates with cross-functional teams including development QA and business stakeholders to facilitate smooth and efficient release cycles across weekly 3-week and project-based releases. They assist with back-promoting changes across lower-level orgs to help keep all environments in sync. The resource reports to the Sr. Salesforce Technical Architect.

Responsibilities

  • Develop solutions using Salesforce platform
  • Build and run custom demonstrations and deliver Proof of Concepts (POC) using Salesforce
  • Ensure the technical design aligns to overall enterprise architecture and scales well
  • Develop and author technical business solutions product presentations and demonstrations
  • Work in cross-functional teams with a solution-focused mindset.
  • Adherence to AccelerEd DevOps and change management process including Attendance at daily scrum meetings.
  • Documentation of processes errors and changes.
  • Evaluation and installation of new Salesforce releases including training and support.
  • Maintenance of Service Cloud including case management and omni-channel.
  • Management of Salesforce roles profiles sharing rules advanced flows and groups.
  • Development of Advanced Flow based automation including Screen flows Auto launched Flows and Omni-Channel flows.
  • Optimization of Salesforce systems and products.
  • Performance of database maintenance tasks and diagnostic tests.
  • Workforce planning management and direction provided by the AccelerEd team.
  • The Sr. Salesforce resources routine eight (8) hour work schedule shall accommodate AccelerEds normal business operating hours of 8 : 00 am to 6 : 00 pm ET
  • Participation in 15-day AccelerEd Sprints with 2 days for planning retrospective and buffer time and 13 working days to complete tasks.
  • Complete 2 points per day per developer during sprints to track progress.

Requirements Education & Experience

  • Bachelors degree in Computer Science Information Technology or related field (preferred)
  • 35 years of experience in Salesforce release management ideally across multiple Salesforce orgs
  • 35 years of experience as a Salesforce Administrator or Developer
  • Hands-on experience with CI / CD pipeline management preferably with Copado or similar tools
  • Practical experience with Salesforce deployments (change sets ANT migration Salesforce DX)
  • Familiarity with SDLC and Agile methodologies (sprints scrums backlog management)
  • Solid understanding of Salesforce best practices and functionality

    • Required Qualifications

  • Salesforce Certified Administrator
  • Copado Fundamentals I certification (Fundamentals II preferred)

    • Preferred Qualifications

  • Salesforce Platform App Builder or Developer certification
  • Experience with project management tools (e.g. Jira Trello ADO)
  • Strong troubleshooting and problem-solving skills during release cycles

    • Knowledge Skills & Abilities

  • Working knowledge of Salesforce architecture (sandboxes production metadata management)
  • Experience with release automation and version control (Copado Git Jenkins Bitbucket SFDX)
  • Ability to manage competing priorities and deadlines with attention to detail
  • Strong collaboration and communication skills for cross-functional teamwork
  • Proactive organized and committed to continuous improvement in release processes

    • Full-Time Employee Benefits :

  • Competitive compensation
  • Health benefits including Medical Dental and Vision
  • Vacation and Personal Days
  • 401K
  • Employee Assistance Plan
  • Continuous education and learning opportunities.

    • Required Experience :

    Manager

    Key Skills

    Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management

    Employment Type : Contract

    Experience : years

    Vacancy : 1

    Yearly Salary Salary : 90000 - 115000

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