Assistant Area Operations Manager

Job Description

Job Description

About the Role :

The Assistant Area Operations Manager will support the Regional Operations Manager in multiple locations within Maui to ensure efficient and effective service to our partners and staff. The role involves collaborating closely with department heads to implement strategic initiatives, communicating and training our staff, and maintaining high standards of service. The Assistant Area Operations Manager will work with other Back of House Concepts management, contributing to staff development, performance management, and compliance with health and safety regulations. Ultimately, this position drives operational excellence that aligns with the resort’s commitment to hospitality and guest satisfaction.

Minimum Qualifications :

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 3 years of experience in operations management within the hospitality industry.
• Proven ability to manage multiple teams and coordinate cross-functional activities.
• Strong knowledge of health, safety, and sanitation standards applicable to hospitality operations.
• Excellent communication and interpersonal skills.

Preferred Qualifications :

Responsibilities :

Skills :

The Assistant Area Operations Manager utilizes strong leadership and organizational skills daily to coordinate complex operations and ensure all teams work cohesively towards common goals. Effective communication skills are essential for liaising with staff, management, and guests, facilitating clear understanding and swift resolution of issues. Analytical skills are applied to monitor operational metrics, interpret data, and implement improvements that enhance efficiency and service quality. Knowledge of hospitality software systems supports accurate tracking of inventory, and financial performance. Additionally, problem-solving abilities enable the manager to address unexpected challenges proactively, maintaining smooth operations and guest satisfaction.