Automotive - Technician

Benefits:

• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance
• 401(k)

Overview


Big O Discount Tire Pro is seeking a skilled, dependable, and motivated Automotive Technician to join our successful and fast-growing service center. In this role, you will perform diagnostic evaluations, repairs, and maintenance on a variety of vehicles, ensuring each customer receives the highest level of service and satisfaction.


As an Automotive Technician, you will apply your technical expertise, attention to detail, and passion for problem-solving to deliver accurate diagnostics and effective repairs. You will also utilize advanced tools and shop software to maintain detailed service records, while collaborating with other team members to uphold our reputation for excellence.


If you have a “never give up” attitude, take pride in your craftsmanship, and are committed to finding the best solutions for every customer, we want to hear from you.


Key Responsibilities


Vehicle Diagnosis & Repair

• Use advanced diagnostic equipment and tools to identify mechanical and electrical issues.
  
  
• Analyze vehicle malfunction codes and determine the root causes of performance problems.
  
  
• Perform a wide range of automotive repairs, including work on engines, transmissions, suspensions, braking systems, and electrical components.
  
  
• Conduct thorough inspections and road tests to confirm successful repairs and ensure safety standards are met.
  
  

Preventive Maintenance & Service

• Perform routine maintenance tasks such as oil changes, tire rotations, fluid checks, brake pad replacements, and tune-ups.
  
  
• Adhere to manufacturer-recommended maintenance schedules and service bulletins.
  
  
• Ensure all service and repair work is completed efficiently and correctly the first time.
  
  

Quality Assurance & Documentation

• Maintain detailed, accurate, and organized service and repair documentation using shop management software.
  
  
• Support the development and implementation of shop procedures for workflow management, documentation, and repair tracking.
  
  
• Ensure tools and equipment are properly maintained and shop areas are clean and safe.
  
  
• Comply with all safety protocols, environmental regulations, and company policies.
  
  

Customer Communication & Collaboration

• Clearly explain vehicle issues, service recommendations, and repair outcomes to customers in an understandable manner.
  
  
• Provide honest and transparent estimates for required repairs and maintenance.
  
  
• Work closely with service advisors, technicians, and management to coordinate repair schedules and prioritize customer needs.
  
  
• Strive to deliver a premium customer experience that builds trust and encourages repeat business.
  
  

Qualifications & Skills


Required:

• High school diploma or GED.
  
  
• Proven experience as an Automotive Technician, Mechanic, or similar role.
  
  
• Strong mechanical aptitude and proficiency in diagnosing and repairing a wide range of vehicle systems.
  
  
• Ability to operate modern diagnostic equipment and shop computer systems.
  
  
• Excellent communication skills and a customer-first attitude.
  
  
• Strong attention to detail, organization, and ability to multitask in a fast-paced environment.
  
  

Preferred:

• Associate degree in Automotive Technology or completion of an accredited automotive service training program.
  
  
• Current ASE (Automotive Service Excellence) or SAE (Society of Automotive Engineers) certifications.
  
  
• Experience in a tire service or dealership environment.
  
  
• Knowledge of tire mounting, balancing, alignment, and suspension repair is a plus.
  
  
• Valid driver’s license with a clean driving record.
  
  

Benefits & Perks

• Career Advancement Opportunities – Clear growth paths within the service center and company network.
  
  
• Flexible Scheduling – Work-life balance to support your personal and professional needs.
  
  
• Competitive Compensation – Based on experience, certifications, and performance.
  
  
• Employee Discount Program – Exclusive discounts on services and products.
  
  
• Paid Time Off (PTO) and Monthly Bonus Opportunities.
  
  
• Health Benefits & 401(k) Retirement Plan.
  
  
• Reimbursement for ASE Training and Certification to support your continued professional development.
  
  

Why Join Big O Discount Tire Pro


At Big O Discount Tire Pro, we believe that excellence begins with our people. We provide a supportive, team-oriented work environment that rewards skill, initiative, and integrity. Our technicians are valued professionals—trusted with the responsibility of maintaining the safety and performance of our customers’ vehicles.


Join us and become part of a respected service organization where your expertise, dedication, and craftsmanship make a difference every day.