Director of Implementation

Location :

• e123 is a Work From Anywhere company based in southern California with an entirely remote workforce from all over the US.
• This role can be based anywhere in the US with the exception of IN, IL, NE, PA.
• Why join e123?  e123 helps businesses manage the complex world of insurance.
• We started in Insurtech, and we drive over $1B in annual premium billings through a network of nearly 365,000 agents.
• Our goal is to create a single, easy to use platform for businesses to distribute and market insurance and benefits products at all levels.
• Our Mission We’re on a mission to fix a broken system, making it easier and more reliable for millions of people to protect themselves against the unexpected by enabling businesses to better manage insurance distribution.
• At e123, we are a powerful, widely-used core product in a premier position central to our industry and a team with deep expertise in insurance distribution networks.
• Job Description The Director of Implementation will manage the end-to-end implementation lifecycle and is here to take our implementation team, tools and processes to the next level as we scale our enterprise and SMB implementations.
• Implementations will include new client implementations, add-on implementations for existing clients, and project management of both client and internal special projects and initiatives as needed.  The Director of Implementation will help elevate our highly professional approach with a goal of creating positive industry word-of-mouth about our best-in-class implementations.  The Director of Implementation will lead and expand the implementation team, including both implementation (project) managers and technical resources while developing tools and processes to enhance efficiency.  They will oversee project management, client workflow assessments, business requirement gathering and documentation, solution design and configuration, and testing and training processes.  The Director of Implementation will lead with a consultative approach with our clients to ensure successful implementations through standardized, yet flexible processes tailored to unique clients and our various technology modules and related services.
• They will possess a solution-orientation with a knack for driving rapid, high quality results through cross-functional collaboration.
• We are a small, collaborative, hard-working, but easy-going team within a well-established, profitable, fast-moving company.
• We want you to thrive, and we welcome professionals from all walks of life, firmly believing that diversity of people and ideas results in better outcomes!

That said, due to industry regulations, we require team members to be US-based.   Your responsibilities :

Looking for someone who fits these requirements :