Service Delivery Manager

Driver Operations Manager (Service Delivery Manager)

Safety-Kleen in Tampa, FL is seeking a Driver Operations Manager (Service Delivery Manager) to manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of customer satisfaction. This role does this while still having a strong operational adherence to all DOT, EPA, State and Local Regulations and Safety-Kleen Policies and Procedures.

Safety-Kleen, a subsidiary of Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology come be part of the solution with us.

Why Work for Clean Harbors?

Health and Safety is our #1 priority and we live it 3-6-5!

Focus on maintaining sustainability and cleaning the Earth

Recruiting Pay range 65-75K DOE

Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match

Own part of the company with our Employee Stock Purchase Plan

Opportunities for growth and development for all the stages of your career

Company paid training and tuition reimbursement

Responsibilities

Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner

Train, develop, and manage sales and service route drivers

Manage flow of service requests to ensure customers are serviced in a timely and efficient manner

Conduct End-of-day Check-In / Morning Check-Out process with drivers to ensure daily expectations are met and employees are prepared for the day

Fulfill duties of route driver when s / he is absent

Provide field coaching and sales training to route drivers

Meet with customers periodically to discuss needs

Increase sales portfolio by identifying opportunities

Schedule services to prevent and resolve route issues and complaints

Ensure completion and organization of all mandated paperwork and files.

Follow all local, state (provincial) and federal compliance regulations and rules

Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements

Safely observe all corporate operating guidelines and procedures

Observe all company environmental health and safety operating guidelines

Perform other duties as assigned

Qualifications

Class B CDL

Obtain Hazmat and Tanker endorsements within 90 days of employment

Leadership experience

Intermediate computer skills

Excellent customer service skills

Excellent organization and attention to detail

Perform physical functions per job requirements

Successfully complete a background check, drug test, and physical, by position

Preferred Qualifications :

Previous route driver experience

Previous dispatch / logistics experience

Clean Harbors is an equal opportunity employer.

Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547.

Clean Harbors is a Military & Veteran friendly company.

Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.