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RMA Coordinator
RMA CoordinatorOurStaff, LLC • Milpitas, California, USA
RMA Coordinator

RMA Coordinator

OurStaff, LLC • Milpitas, California, USA
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  • [job_card.full_time]
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RMA Coordinator

Hourly Salary Rate : $25-$29.00

Work Schedule : 6 : 00 AM-2 : 30 PM

Job Description / Responsibilities :

  • Responsible for processing all Product Returns and Coordinating with other teams (Program Management Engineering Quality Planning and Purchasing)
  • Work with Engineering Team for Rework Instruction Development and Review.
  • Work with Quality Engineering Team for Failure Analysis and Corrective Action Reporting.
  • Responsible for Inspection and Handling of Returned Products before and after Rework Repair and other related Servicing Activities.
  • Maintain RMA Log for completeness and Monthly Reporting of Turn-Around-Time.
  • Ensure all RMA Quality Records and Traceability Information are maintained and saved on local server.
  • Assist in Inspection when needed in other QA inspection activities.
  • Complete Tasks assigned by the Quality Supervisor or Quality Manager.
  • Responsible for notifying Quality Supervisor Quality Manager or Quality Engineer of any quality issues arising from the RMA Process.

Job Requirements :

  • High School Diploma or equivalent.
  • Minimum of five years experience in the Manufacturing Electronics Industry (PCBA and Electro-Mechanical components).
  • Ability to pass in-house IPC-A-610 Test and Certification Program.
  • Experience using calipers micrometers microscopes and optical test equipment.
  • Excellent written and verbal communication and interpersonal skills.
  • Familiar with MS Office (Word Powerpoint Excel etc.)
  • Ability to read Engineering Drawings and Bill of Materials (BOM).
  • Organizational skills and attention to detail.
  • Ability to communicate effectively with co-workers and management is a must.
  • Ability to manage priorities and workflow.
  • Preferred but Not Required :

  • IPC-A-610 CIS or CIT Certification through IPC Organization.
  • J-STD-001 CIS or CIT Certification through IPC Organization.
  • Experience in ISO13485 (Medical) and AS9100 (Aerospace) products is a plus.
  • FDA-STD requirements is a plus.

    Required Skills :

    Responsible for processing all Product Returns and Coordinating with other teams (Program Management Engineering Quality Planning and Purchasing) Work with Engineering Team for Rework Instruction Development and Review. Work with Quality Engineering Team for Failure Analysis and Corrective Action Reporting. Responsible for Inspection and Handling of Returned Products before and after Rework Repair and other related Servicing Activities. Maintain RMA Log for completeness and Monthly Reporting of Turn-Around-Time. Ensure all RMA Quality Records and Traceability Information are maintained and saved on local server. Assist in Inspection when needed in other QA inspection activities. Complete Tasks assigned by the Quality Supervisor or Quality Manager. Responsible for notifying Quality Supervisor Quality Manager or Quality Engineer of any quality issues arising from the RMA Process.

    Required Education :

    High School Diploma or of five years experience in the Manufacturing Electronics Industry (PCBA and Electro-Mechanical components).

    Key Skills

    Corporate Risk Management,Electronics,Infection Control,Bakery,ELV,Accident Investigation

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 25 - 29

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