Program Coordinator, Drug User Health ProgramFenway Health • Cambridge, Massachusetts, USA
Program Coordinator, Drug User Health Program
Fenway Health • Cambridge, Massachusetts, USA
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]In partnership with Program Manager implement activities to improve community engagement via community advisory boards client feedback systems etc Become a subject matter expert in program KPIs and in partnership with program leaders develop programmatic priorities based on internal and external public health data Maintain and develop resources and materials for people who inject drugs (PWID) living with or at risk for HIV / AIDS and Hepatitis C with a concentration on active substance users homeless individuals sex workers transgender women and re-entry populations. Support the syringe exchange / drop in space by working with clients to provide safe use supplies risk reduction counseling naloxone distribution and education and infectious disease testing / linkage to treatment Participate in client outreach activities as needed Provide training to clients on overdose prevention and how to use Naloxone to reverse an overdose. Directly respond and support other ACCESS staff with client interactions including overdose response crisis and de-escalation interventions and complex health navigation activities. Work alongside Program Manager in maintaining a safe environment for clients and staff maintaining a record of disciplinary actions as needed including providing warnings to clients who act outside of our stated community guidelines as well as post-suspension re-entry conversations. Adhere to all agency and departmental policies and procedures Attend program department and agency meetings and trainings Participate in quality assessment and improvement activities as requested including Joint Commission accreditation and workflow planning Adhere to the highest principles of client confidentiality Adhere to established safety policies procedures and precautions Enforce agencys policies and clinical procedures including safety and crisis procedures. Attend all required meetings in-services and professional trainings Maintains professional competence necessary to perform job responsibilities; maintains and provides agency with records of continuing education activities Bachelors degree in related field with 2 years of related work experience Experience developing and disseminating health information and materials Ability to provide non-judgmental person-centered and trauma-informed counseling. Strong organizational interpersonal written and verbal communication skills. Proficient in Microsoft office and experience with electronic data collection. Self-directed motivated and flexible with the ability to work independently and as part of a team. Ability and willingness to respond to medical and behavioral health crises within program purview. Proven problem solver with ability to manage multiple priorities required Masters degree in related field including public health epidemiology health sciences or social work preferred Previous experience coordinating the work of volunteers and / or interns strongly preferred. Demonstrated experience using data to drive programmatic trajectories Strong knowledge of harm reduction and opioid overdose prevention strategies. Significant knowledge of health-related social issues faced by people who use drugs. Experience with EPIC or RedCAP Experience as a team-leader a plus. Experience conducting trainings and facilitating support and educational groups Candidates with lived experience are encouraged to apply. Physical work environment generally is that typical for an office in terms of lighting temperature and structure. Work may involve exposure to loud noise strong odors and emotionally liable individuals. Typically moderate physical activity requiring handling average-weight objects up to 15-30 pounds. May work with blood and other body fluids and could be exposed to pathogens and will require safety training Work environment involves exposure to potentially dangerous materials and situations that require safety precautions and may require the use of protective equipment Sit at a computer station for extended periods of time Ability to keyboard for extended periods of time
Full-time
Description
Under the supervision of the Program Manager the Program Coordinator facilitates the day to day operations of harm reduction services at Access : Drug User Health (Access). On-site services include : syringe exchange drop-in services Community Advisory Board (CAB) meetings naloxone distribution health education and advisories education on area resources harm reduction supply distribution risk reduction counseling referrals to support services such as the clinic MAT treatment TFI survey opportunities and other essential support services. The Program Coordinator will partner with the Program Manager to ensure progress towards program deliverables site safety client satisfaction the use of data to inform decisions and service coordination.
Primary Responsibilities :
Facilitate daily operations of program services (20%)
- Assist in coordinating the daily operations of the Access exchange site at Green Street including : syringe exchange services materials data and demographic collection maintaining the drop-in and health navigation to other support services.
- Alongside Program Manager facilitate planning for staffing coverage outreach planning opening / closing duties availability of risk reduction supplies & information client service coordination and general cleanliness of the space.
- Lead on updating hard copy and electronic client education and service marketing materials as needed
- Monitor exchange space supply rooms and client bathroom for safety. Assist in developing protocols for these spaces.
- Work with the Program Manager to assist with inventory management including conducting weekly supply inventory supply rotation and organization and proper supply storage in accordance with Joint Commission standards.
- Assist Program Manager with onboarding activities for new staff and coordinate and communicate with volunteers
- Provide oversight for data entry procedures to help ensure data is entered in an accurate complete and timely manner.
- Assist Program Manager with data collection reporting analysis and data driven program development / improvement.
Facilitate program development activities (20%)
Provide direct services and care to clients (60%)
Meet agency participatory expectations
Perform related duties and projects as assigned
Requirements
Preferred Qualifications
Physical Requirements :
Ability to meet the following physical requirements with or without reasonable accommodations :
We offer competitive salaries and for those who qualify an excellent benefits package; including comprehensive medical and dental insurance plans and a retirement plan with employer match. We also provide 12 paid holidays paid vacation and more.
LGBTQIA identified persons Black Indigenous and other people of color (BIPOC) and individuals from other historically underrepresented communities are strongly encouraged to apply.
This is a union position in a Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East.
Salary Description
$48600-$56000 / year
Required Experience :
IC
Key Skills
Project / Program Management,Program Management,Developmental Disabilities Experience,Organizational skills,Data Collection,Meeting Facilitation,Utilization Review,Administrative Experience,Program Development,Public Speaking,Supervising Experience,Social Work
Employment Type : Full-Time
Experience : years
Vacancy : 1
Yearly Salary Salary : 48600 - 56000
[job_alerts.create_a_job]
Program Coordinator • Cambridge, Massachusetts, USA
[internal_linking.similar_jobs]
Under the supervision of the Program Manager, the Health Navigator will provide counseling and supported referrals for people who use drugs (PWUD) who are at high-risk of infection or are HIV / HCV / S...[show_more]
Ensures assessments accurately reflect the physical, mental and psychological status of each resident; ensures appropriates documentation to report and support services provided and assessment accu...[show_more]
Signature Healthcare is Southeastern Massachusetts’ premier local provider of quality, personalized medical services.We are comprised of the award-winning not-for-profit Signature Healthcare Brockt...[show_more]
About Children of America (COA) : .At Children of America (COA), we are a diverse and strong community driven by people, principles, and pride.
We believe in fostering an inclusive company culture tha...[show_more]
SMASH is committed to increasing racial equity in K-12 STEM education and the next generation of our workforce by building interest, knowledge, and aspirations in computing among underrepresented i...[show_more]
Tufts Medical Center Primary Care - Quincy.Crown Colony Drive, Quincy, MA 02169.This role focuses on developing and implementing programs to establish, maintain, and improve patient quality care st...[show_more]
Operations And Innovation Team Member.Join our dynamic Operations and Innovation team where you will be a significant contributor to transformational projects for our Long-Term Care Insurance busin...[show_more]
In this role, you will report to the Territory Area Manager and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, miss...[show_more]
Abbey Road is a summer study abroad program for American and international teenagers.Our programs take place in the month of July in various locations across Western Europe, Canada and the United S...[show_more])
A healthcare organization in Boston is seeking a Program Director to oversee its new men's behavioral health unit at the Suffolk County Jail.
The successful candidate will lead programming, manage a...[show_more]
To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.Coordinate educational activities between attending physicians, residents, medical s...[show_more]
Potentially eligible for hybrid schedule.Schedule may include up to three days remote, based on department needs and prior supervisor approval.
Microsoft Office Suite Required 1 Years.Direct experie...[show_more]
The Boston Community Health Collaborative is a cross-sector partnership of local healthcare institutions, public health, and community organizations working to strengthen the health and wellbeing o...[show_more]
Finding a home for a child in need is extremely rewarding - can you meet the challenge?.The pay for this position starts at $22.
The schedule for this position in Monday-Friday, 9am-5pm, with occasi...[show_more]
Site : The General Hospital Corporation.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to a...[show_more]
Program Coordinator, Advising & Wellness, School of Medicine, Student Affairs.The Student Affairs Office at the Boston University Chobanian & Avedisian School of Medicine is seeking a motivated, de...[show_more]
Signature Healthcare is Southeastern Massachusetts’ premier local provider of quality, personalized medical services.We are comprised of the award-winning not-for-profit Signature Healthcare Brockt...[show_more]
GENERAL STATEMENT OF DUTIES AND RESPONSIBILITIES.Possess in-depth knowledge of the MassHealth application and enrollment processes, the Consolidated Appropriations Act (CAA), and the 1115 Waiver, a...[show_more]
Health Navigator
Fenway Health • Cambridge, MA, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
MDS Coordinator (RN)
Wedgemere Healthcare • Taunton, MA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Medication Access Coordinator
Brockton Hospital • Raynham, MA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Program Coordinator
Children of America • Braintree, MA, USA
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days]
2026 SMASH Academy - Program Coordinator (Northeastern)
SMASH • Boston, MA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Population Health Coordinator - Primary Care Quincy
Tufts Medical Center • Quincy, MA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Program Coordinator LTC Insurance
Boston Staffing • Boston, MA, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Onsite Coordinator I, Inventory & Material Mgmt
Avantor • Cambridge, MA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Program Coordinator
Abbey Road Programs • Boston, MA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Program Director - Behavioral Health Jail Initiative
Boston Medical Center (BMC) • Boston, MA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Medical Education Program Coordinator - Days
Freeman Health System • Jamaica Plain, MA, US
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Program Coordinator
Axelon Services Corporation • Boston, MA, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Community Health Needs Assessment and Improvement Plan Coordinator
Boston Public Health Commission • Boston, MA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Foster Care Program Coordinator - Bi-lingual
Devereux Advanced Behavioral Health • Woburn, MA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Part Time Program Coordinator - IHP
InsideHigherEd • Boston, Massachusetts, United States
[job_card.part_time]
[last_updated.last_updated_30] • [promoted]
Program Coordinator, Advising & Wellness, School of Medicine, Student Affairs
Boston University • Boston, MA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Medication Access Coordinator
Signature Healthcare • Raynham, Massachusetts, United States, 02767
[job_card.full_time]
[last_updated.last_updated_30]
Healthcare Access Coordinator
Suffolk County Sheriff's Department • Boston, MA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]