Contact Center Solutions ArchitectVirtualVocations • Fort Wayne, Indiana, United States
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Contact Center Solutions Architect
VirtualVocations • Fort Wayne, Indiana, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Principal Architect to design and implement their Contact Center software platform.
Key Responsibilities
Serve as the subject matter expert for Contact Center technologies and influence opportunity strategies
Design, configure, and deploy high-complexity projects while managing risks and ensuring solution quality
Lead a team of developers to enhance software and deliver high-quality solutions on time
Required Qualifications
Bachelor's degree in computer science, IT, or engineering preferred
5+ years of experience in Zoom Contact Center and UC environments
3+ years of software development experience, including coding and testing real-time systems
Experience with ASP.NET and related technologies
Knowledge of SIP Protocol, RESTful APIs, and cloud telephony integrations
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