Health Services Manager

Job Title: Health Services Manager Reports to: Program Support Director Job Status: Exempt

About Us

Child Inc. is committed to providing comprehensive services to children and families through our Head Start program. We are looking for a dedicated and experienced Health Services Manager to join our team and play a critical role in ensuring the health and well-being of our enrolled children and families.

Position Overview

The Health Services Manager is responsible for overseeing, planning, implementing, and evaluating our comprehensive health and dental programs. This role involves extensive record-keeping, organization, problem-solving, and time management. Additionally, it requires interpreting and communicating complex medical data, regulations, and terminology while working closely with children, staff, parents, and community partners.

Key Responsibilities

Health & Dental Services

• Oversee and monitor a comprehensive health and dental program, ensuring children receive:
  • Complete physical examinations, treatment, and follow-up
  • Hearing and vision screenings
  • Tuberculosis screenings
  • Age-appropriate immunizations
  • Dental screenings, exams, treatment, and follow-up
• Ensure children are up-to-date on preventive and primary healthcare within four weeks of entry and as needed.
• Collaborate with parents to schedule medical and dental appointments, considering their work schedules.
• Develop follow-up plans and arrange re-screening, diagnostic testing, and treatment for children with identified health concerns.
• Assist families in obtaining prescribed medications, medical aids, and equipment.
• Develop and maintain health and dental policies and procedures in compliance with Head Start and state regulations.
• Monitor children's health status through daily health checks and medication administration as per policy.
• Maintain accurate, confidential records and submit timely reports on health services activities.

Training & Education

• Plan and coordinate training for staff on:
  • Health and immunization records management per HIPAA regulations
  • Health policies and procedures
  • Required equipment use
  • Health-related documentation and reports
  • Health and safety monitoring
• Develop and integrate health education programs for children into the curriculum.
• Provide health education programs for parents.

Collaboration & Community Engagement

• Organize and lead the Health Services Advisory Committee (HSAC), ensuring required professionals and parents are included.
• Establish partnerships with healthcare providers, negotiating free or reduced-cost services.
• Identify and include health and dental service resources in the Community Resource Directory.
• Assist parents in securing accessible healthcare for their families.
• Collaborate with community agencies to integrate health services for children and families.
• Provide consultations to staff and parents regarding children's health concerns.

Communication & Documentation

• Communicate professionally, objectively, and clearly in both verbal and written formats.
• Collaborate with teachers and specialists to share child health information with families effectively.
• Maintain confidentiality of child, family, and staff information at all times.

Additional Duties

• Attend and participate in meetings, in-service trainings, and other professional development opportunities.
• Stay updated on continuing education requirements.
• Ensure compliance with child abuse reporting regulations.
• Maintain professional ethics and uphold agency standards of conduct.
• Perform other duties as assigned.

Qualifications

• Education: Bachelor's or advanced degree in Social Work or a related field.
• Experience: Minimum of two (2) years in school health, public health, Head Start health services, a nonprofit health agency, hospital, or physician's office serving children.
• Skills:
  • Strong written and verbal communication skills
  • Excellent computer and organizational skills
  • Ability to counsel parents on child and family health issues
  • Ability to multitask and prioritize workload effectively
  • Ability to maintain confidentiality and professionalism under pressure
  • Commitment to working with diverse communities and families
• Additional Requirements:
  • Knowledge of conversational Spanish preferred
  • Must have a valid driver's license and insured vehicle
  • Willingness to travel between facilities as needed
  • Must pass all required background checks

Work Environment & Physical Requirements

• Work involves sitting, computer use, and standing/walking throughout facilities.
• Frequent hand and finger movement required.
• Occasional physical activities, including lifting (up to 25 lbs.), climbing, balancing, walking, and stooping.
• Possible exposure to varying temperatures and environmental conditions.
• Noise levels may be loud at times.

Benefits

We value and support our team members with a comprehensive benefits package, including:

• Affordable medical insurance with low individual premiums.
• Fully employer-paid benefits:
• Vision and dental insurance.
• Short- and long-term disability coverage.
• Life insurance policy is valued at 2x your annual salary.
• Employee Assistance Program for wellness and support.
• Employer contribution of 5% of your annual pay into a 401(k)-retirement plan after 6 months of employment.
• Paid holidays, including seasonal breaks (One week in November, Two weeks in December/January, and One week in March).
• Access free Gold Gym memberships to support your health and well-being

If you are passionate about making a difference in children's lives and ensuring their health and well-being, we encourage you to apply for this fulfilling opportunity!