Talent.com
Surveillance Agent
Surveillance AgentRoute 66 Casino Hotel Campus • Albuquerque, NM, US
Surveillance Agent

Surveillance Agent

Route 66 Casino Hotel Campus • Albuquerque, NM, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

JOB DESCRIPTION

Position Title : Surveillance Agent

Department : S urveillance

Employment Classification : Non-Exempt

Position Summary / General Description :

A Surveillance Agent uses audio and video equipment to observe and report illegal activity and non-compliance of regulations, policies and procedures.

Expectations :

  • Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures.
  • Act as a role model within and outside the corporation.
  • Maintain a positive and respectful attitude toward customers and co-workers.
  • Consistently report to work on time prepared to perform duties of position.

Essential Duties & Responsibilities :

  • Maintain and use video / audio surveillance equipment to monitor gaming activities using multiple monitors. These functional areas include, but are not limited to : Casino table games, cashier cage, video slot machines, restaurant, coin booth, count, sort, money rooms, storage locations, vault, entrances, outdoor grounds, parking lots, stairs and open common areas.
  • Observe monetary transactions / stations. Document all transactions for procedural inconsistencies.
  • Maintain strict confidentiality of duties, reports, investigations and any other job related information at all times.
  • Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays.
  • Follow standard operating procedures and departmental operating guidelines.
  • Be knowledgeable of, or be willing to learn gaming rules, regulations / procedures for table games and video slot machines.
  • Maintain radio contact with security personnel, casino managers and other surveillance personnel as assigned. Speak clearly, understand radio transmissions and operate assigned equipment.
  • Work within, adhere to and contribute to an established operational chain of command.
  • Prepare and maintain an official log of departmental activities.
  • Document and collect evidence for casino use / or legal purposes.
  • Make quick decisions under stressful conditions.
  • Draft written reports and other documentation.
  • Operate a hand controller lever effectively.
  • Visually observe and discern screen images and make recommendations.
  • Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).
  • Perform basic mathematical problems quickly and accurately.
  • Perform repetitive duties over long periods of time.
  • At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors).
  • Perform additional duties and responsibilities as necessary or assigned.

    • Education & Experience

  • High School Diploma or GED preferred.
  • Twenty-four months of relevant work experience in one or more of the following : Surveillance, security, table games, slots or casino cage cashier with money / chip handling responsibility preferred.
  • Previous surveillance experience preferred.

    • Licensing & Certification :

  • None.

    • Computer Equipment, Software, Machinery :

  • Proficient in basic computer skills (e.g., Word, Excel, PowerPoint, Outlook).

    • Essential Physical Requirements :

  • Requires the ability to sit, talk and repetitively use hands 51-100% of the time.
  • Must have eyesight correctable to 20 / 20 and have no color blindness.
  • Requires the ability to hear 25-50% of the time.
  • Requires the ability to balance / climb, bend over, crawl, crouch / stoop, reach overhead, stand, walk and turn / twist 1-24% of the time.
  • Requires the ability to push / pull, carry, lift and slide / transfer 25- 50+ lbs. 1-24% of the time.

    • Essential Mental Demands :

  • Requires the ability to solve problems, make decisions, read and write 51-100% of the time.
  • Requires the ability to organize and interpret data 25-50% of the time.

    • Supervisory Responsibilities :

  • None.

    • Work Environment (inside / outside) :

  • The job is performed indoors within a confined area.

    • Other Requirements :

  • Obtain and maintain a gaming license through the Pueblo of Laguna’s Gaming Control Board and must provide / maintain a valid New Mexico drivers’ license.
  • Must comply with LDC and the Federal Government Bank Secrecy Act by acquiring and / or maintaining a Title 31 Certification.
  • Must attend and pass surveillance training classes and courses.
  • Must pass a pre-employment alcohol / drug screening.
    • [job_alerts.create_a_job]

    Surveillance Agent • Albuquerque, NM, US

    [internal_linking.similar_jobs]
    Travel CT Tech - $1,951 to $2,243 per week in Alamogordo, NM

    Travel CT Tech - $1,951 to $2,243 per week in Alamogordo, NM

    AlliedTravelCareers • Rio Rancho, New Mexico, US
    [job_card.full_time]
    Facility in Alamogordo, New Mexico.Fusion Medical Staffing is seeking a skilled CT Tech for a 13-week travel assignment in Alamogordo, New Mexico. As a member of our team, you'll have the opportunit...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    CERTIFIED OR TECH

    CERTIFIED OR TECH

    University of New Mexico - Hospitals • Corrales, New Mexico, US
    [job_card.full_time] +1
    Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials.Compensation for this role is based on a number of factors, including but not limited to experience, education...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Construction Surveillance Technician II

    Construction Surveillance Technician II

    Global Resource Solutions, Inc. • Albuquerque, NM, US
    [job_card.full_time]
    Global Resource Solutions, Inc.GRS) is seeking an enthusiastic, motivated, detail orientated, and talented individual for the position of Construction Surveillance Technician II.The Construction Su...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Airport Curbside Concierge Check-in Agent

    Airport Curbside Concierge Check-in Agent

    Bags • Albuquerque, NM, US
    [job_card.full_time]
    Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go.As part of the largest mobility network in North America, we combine innovative technology with a custo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Surveillance Technician

    Surveillance Technician

    Laguna Development Corp • Albuquerque, NM, US
    [job_card.full_time]
    Position Summary / General Description : .A Surveillance Technician maintains all Surveillance electrical equipment and quickly reports any equipment problems. Adhere to Laguna Development Corporation (...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Surgical Tech - CVOR - $2925 / Week

    Travel Surgical Tech - CVOR - $2925 / Week

    LRS Healthcare - Allied • Albuquerque, NM, US
    [job_card.full_time]
    LRS Healthcare - Allied is seeking an experienced Surgical Tech - CVOR for an exciting Travel Allied job in Albuquerque, NM. Shift : Inquire Start Date : 01 / 19 / 2026 Duration : 13 weeks Pay : $2925 / Wee...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Surveillance Investigator

    Surveillance Investigator

    Command Investigations • Albuquerque, NM, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Command Investigations LLC is a dynamic and forward-thinking investigative company that has been at the forefront of the industry since its establishment in September of 2012.With a relentless comm...[show_more]
    [last_updated.last_updated_30]
    Travel Surgical Tech - Certified - $2819.2 / Week

    Travel Surgical Tech - Certified - $2819.2 / Week

    Atlas MedStaff • Albuquerque, NM, US
    [job_card.full_time]
    Atlas MedStaff is seeking an experienced Surgical Tech - Certified for an exciting Travel Allied job in Albuquerque, NM.Shift : 4x10 hr days Start Date : 01 / 19 / 2026 Duration : 13 weeks Pay : $2819.Atla...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Business Insurance Agent - Mid-level - Focus on military community support (ALBUQUERQUE)

    Business Insurance Agent - Mid-level - Focus on military community support (ALBUQUERQUE)

    USAA • Albuquerque, NM, US
    [job_card.full_time]
    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the 1 choice for the...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Surgical Tech in Los Alamos, NM

    Travel Surgical Tech in Los Alamos, NM

    AlliedTravelCareers • Rio Rancho, New Mexico, US
    [job_card.full_time]
    Competitive weekly pay (inquire for details) .AlliedTravelCareers is working with GLC Group, GLC On-The-Go to find a qualified Surg Tech in Los Alamos, New Mexico, 87544!.Surgical Tech Operating Ro...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Surgical Tech - $1,748 to $1,948 per week in Los Alamos, NM

    Travel Surgical Tech - $1,748 to $1,948 per week in Los Alamos, NM

    AlliedTravelCareers • Rio Rancho, New Mexico, US
    [job_card.full_time] +1
    AlliedTravelCareers is working with Jackson HealthPros to find a qualified Surg Tech in Los Alamos, New Mexico, 87544!.Jackson HealthPros is seeking an experienced Certified Surgical Technologist t...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    U.S. Border Patrol Agent

    U.S. Border Patrol Agent

    U.S. Customs and Border Protection • Corrales, New Mexico, US
    [job_card.full_time]
    Border Patrol Agent (BPA) Entry Level NEW RECRUITMENT AND RETENTION INCENTIVES! IMPORTANT NOTICE : Duty assignments available at the time of offer may include the Southwest Border, including priori...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Surveillance Supervisor

    Surveillance Supervisor

    Route 66 Casino Hotel Campus • Albuquerque, NM, US
    [job_card.full_time]
    Position Summary / General Description : .A Surveillance Supervisor oversees and is responsible for all administrative functions in the Surveillance Department where audio and video equipment is used t...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Cath Lab Technologist

    Travel Cath Lab Technologist

    Fusion Medical Staffing-Cath Lab • Rio Rancho, NM, US
    [job_card.full_time]
    Fusion Medical Staffing-Cath Lab is seeking a travel Cath Lab Technologist for a travel job in Rio Rancho, New Mexico.Job Description & Requirements. Facility in Rio Rancho, New Mexico.Fusion Me...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Lead Security Engineer - Cyber Security

    Lead Security Engineer - Cyber Security

    Relativity • Albuquerque, NM, United States
    [job_card.full_time]
    As a Lead Cyber Security Engineer, you will ensure the security of Relativity's network and infrastructure.In this role, the main responsibilities will be to investigate and analyze emerging threat...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Business Insurance Agent - Mid-level - Focus on military community support (ALBUQUERQUE)

    Business Insurance Agent - Mid-level - Focus on military community support (ALBUQUERQUE)

    Usaa • Albuquerque, NM, United States
    [job_card.full_time]
    Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.At USAA, our mission is to empower our members to achieve financial security th...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Audiologist - Albuquerque NM

    Audiologist - Albuquerque NM

    MRG Exams • Los Lunas, NM, US
    [job_card.full_time] +1
    Are you a Licensed Audiologist looking to take on an assessment role?.Would you find it rewarding to serve the Veteran community?. We are looking for an Audiologist to perform medical assessments on...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Surveillance Agent

    Surveillance Agent

    Route 66 Casino Hotel Campus • Albuquerque, NM, US
    [job_card.full_time]
    Position Summary / General Description : .A Surveillance Agent uses audio and video equipment to observe and report illegal activity and non-compliance of regulations, policies and procedures.Adhere to...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]