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Patient Services Representative Almara Women's Health
Patient Services Representative Almara Women's HealthRevo Health • Edina, Minnesota, USA
Patient Services Representative Almara Women's Health

Patient Services Representative Almara Women's Health

Revo Health • Edina, Minnesota, USA
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

The Patient Services Representative is responsible for patient registration and check-in as well as patient phone calls.

This is a full-time position working Monday - Friday from 8 : 30 am - 5 : 00 pm out of our Edina location.

Almara Womens Healthis an operating division of Infinite Health Collaborative (i-Health) a group of local medical practices owned and led by its physicians on a mission to give patients more control over their healthcare.

Essential Functions :

  • Greet and register patients; collect co-payments pre-payments insurance information and photo ID
  • Verify and document insurance information as defined by current business practices
  • Accurate and timely scheduling of new and existing patients in the current practice management system
  • Communicate all pertinent information to patients including : appointment information directions check-in times referral information and copayments
  • Chart preparation and management
  • Answer patient calls schedule appointments and direct calls as appropriate
  • Maintain a working knowledge of health care plan requirements and health plan networks
  • Maintain timely communication with patients families and staff
  • Any and all other duties as assigned

Education and Experience Requirements :

  • High School diploma / GED or equivalent
  • Customer Service experience required
  • Medical terminology knowledge preferred

    • Benefits & Compensation :

  • Actual starting pay will vary based on education skills and experience.
  • We offer a comprehensive Medical Dental & Vision Plan Maternity Bundle 401K with Profit Sharing Tuition Reimbursement Gym & Car Rental Discounts - to learn more clickâ here.

    • Essential Requirements :

    Ability to :

  • Comply with company policies procedures practices and business ethics guidelines.
  • Complete job required training.
  • Comply with all applicable laws and regulations (e.g. HIPAA Stark OSHA employment laws etc.)
  • Demonstrate prompt and reliable attendance
  • Work in the clinic office or surgery center during business hours
  • Travel independently throughout the clinic office or surgery center (which may include movement from floor to floor); frequent bending lifting standing stooping or sitting for long periods of time may be required
  • Work at an efficient and productive pace handle interruptions appropriately and meet deadlines
  • Communicate and interact in a respectful and professional manner
  • Prioritize workload while being flexible to meet the expectations of the daily operations
  • Apply principles of logical thinking to define problems establish facts and draw valid conclusions
  • Understand and execute a variety of instructions
  • Effectively operate equipment and communicate on and operate the phone system
  • Work independently with minimal supervision
  • Travel to other work locations if required

    • Performance Expectations i-Healths Core Values :

  • Integrity- Do the right thing and take responsibility for what you do and say
  • Service - Consistently contribute to deliver an exceptional experience
  • Quality - Act with high purpose committed effort and skillful execution to exceed expectations
  • Innovation- Identify progressive solutions that improve service teamwork efficiency and / or effectiveness
  • Teamwork - Be a part of the whole; support each other positively

    • Environmental Conditions :

  • Clinic / office / surgery center setting

    • Notes :

  • Infinite Health Collaborative (i-Health) is an Equal Opportunity / Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
  • We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program please click here : position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.

    • Required Experience :

    Unclear Seniority

    Key Skills

    Data Entry,Deputy,Drafting,Hibernate,Administration Support,Activex

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Patient Service Representative • Edina, Minnesota, USA

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