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Program Assistant
Program AssistantGBMC Healthcare • Towson, Maryland, USA
Program Assistant

Program Assistant

GBMC Healthcare • Towson, Maryland, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Under direct supervision varied secretarial and administrative duties which support the delivery of patient care needs while maintaining compliance with all regulatory agencies and program policies.

Education : None

Licensures / Certifications :

Not Applicable

Experience :

1 year of related experience required in order to demonstrate understanding of general office and patient care policies programs filing systems screening directing visitors and calls. Word processing and data entry experience.

Skills :

Basic knowledge of medical terminology beneficial.

Skill in using computers and a variety of personal productivity applications.

Ability to read and write to proof read and edit routine correspondence and forms.

Ability to type routine correspondence and data enter information into the computer timely and accurately.

Ability to prioritize position duties and responsibilities as well as attend to multiple demands and requests simultaneously and assess situations and act accordingly.

Principal Duties and Responsibilities :

Provides secretarial support prepares correspondence and reports and performs data entry as assigned.

Acts as receptionist for the assigned area answers incoming calls and directs them to the appropriate team member. Greets visitors patients and employees and assists as appropriate.

Responds to customer service requests regarding patients families payers referral source vendors etc.

Develops and maintains record keeping and filing systems following program protocols.

Coordinates new patient referrals and associated paperwork.

All roles must demonstrate GBMC Values :

Respect

I will treat everyone with courtesy. I will foster a healing environment.

  • Treats others with fairness kindness and respect for personal dignity and privacy
  • Listens and responds appropriately to others needs feelings and capabilities

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

  • Meets and / or exceeds customer expectations
  • Actively pursues learning and self-development
  • Pays attention to detail; follows through
  • Accountability

    I will be professional in the way I act look and speak. I will take ownership to solve problems.

  • Sets a positive professional example for others
  • Takes ownership of problems and does what is needed to solve them
  • Appropriately plans and utilizes required resources for various job duties
  • Reports to work regularly and on time
  • Teamwork

    I will be engaged and collaborative. I will keep people informed.

  • Works cooperatively and collaboratively with others for the success of the team
  • Addresses and resolves conflict in a positive way
  • Seeks out the ideas of others to reach the best solutions
  • Acknowledges and celebrates the contribution of others
  • Ethical Behavior

    I will always act with honesty and integrity. I will protect the patient.

  • Demonstrates honesty integrity and good judgment
  • Respects the cultural psychosocial and spiritual needs of patients / families / coworkers
  • Results

    I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.

  • Embraces change and improvement in the work environment
  • Continuously seeks to improve the quality of products / services
  • Displays flexibility in dealing with new situations or obstacles
  • Achieves results on time by focusing on priorities and manages time efficiently
  • Pay Range

    $16.79 - $24.37

    Final salary offer will be based on the candidates qualifications education experience and alignment with our organizational needs.

    Equal Employment Opportunity

    GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.

    Key Skills

    Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 16 - 24

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