Claims Assistant

A company is looking for a Claims Assistant to provide support for claims-related inquiries.

Key Responsibilities

Provide first line support for claims-related inquiries via phone and email

Research and resolve issues related to claims, ensuring proper escalation when necessary

Record and track customer interactions in the claims database and manage department mail

Required Qualifications, Training, and Education

Minimum of a High School diploma or GED; Bachelor's degree preferred

At least 2 years of general office and customer service experience; 4 years in claims or legal operations preferred

Experience in customer service and claims or legal support is desired

Must be authorized to work in the US without sponsorship

Clear background, drug test, and education check required