Information Technology Specialist

Brighton Center, Inc. is a private non-profit community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership. We have been named a finalist for the Best Places To Work four years in a row, as well as a Top 50 Nonprofit to work for in the Nation!

Purpose :

The IT Specialist supports Brighton Center’s mission by ensuring reliable, secure, and user friendly technology services across the organization.

Job Responsibilities :

• Provide Tier 1–2 support for staff devices, A / V equipment, accounts, and user applications.
• Triage, prioritize, and resolve help desk tickets within agreed service levels; escalate when needed.
• Onboard / offboard users (accounts, equipment, access) following security and HR procedures.
• Create clear knowledge base articles and end user guides.
• Build, deploy, and maintain Windows / macOS endpoints, images, and standard software packages.
• Manage device compliance, patching, and configuration baselines; monitor health and performance.
• Support printers / MFPs and peripheral devices.
• Maintain Brighton Center’s Intranet site.
• Administer common SaaS / IaaS settings, basic AD / M365 tasks (password resets, group memberships), and routine network checks.
• Manage identity and directory services (e.g., AD / M365), core servers, and storage; assist with firewall / VPN, Wi Fi, and network monitoring; contribute to security controls (MFA, conditional access, endpoint protection).
• Implement and document access controls, MFA, encryption, and data loss prevention; report incidents per protocol.
• Ensure Brighton Center’s technology complies with regulatory requirements, standards, and best practices.
• Track hardware / software assets, warranties, and lifecycle plans.
• Complete vendor / software assessments regularly to ensure the required safeguards are in place to protect Brighton Center’s data.
• Participate in technology projects (migrations, upgrades, rollouts); contribute to project plans, testing, and training.
• Surface opportunities to streamline workflows and improve reliability.

Requirements :

What we offer :

This is an Exempt position with a salary range of $55,000 - $61,000.

If you are interested in this position, please log on to www.brightoncenter.com / careers and apply today! Come join a growing agency!

We are an equal-opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status, or any other protected class.

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Keyword Search Options

(IT, information technology, digital skills, cybersecurity, nonprofit, non-profit, not-for-profit)

About Brighton Center Inc :

Brighton Center wraps a community of support around individuals and families by tackling the issues that prevent people from becoming self-sufficient, removing the barriers they face, and creating hope so that goals can be achieved and dreams realized. From our modest beginnings in 1966, we have grown to provide a wide range of programs and services, which include meeting basic needs, adult and early childhood education, youth services, housing & financial wellness, workforce development, substance abuse recovery for women, and neighborhood-based programs.