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Order Writer/Merchandiser/Selling Event Specialist
Order Writer/Merchandiser/Selling Event SpecialistBoar's Head • Florence, KY, US
Order Writer / Merchandiser / Selling Event Specialist

Order Writer / Merchandiser / Selling Event Specialist

Boar's Head • Florence, KY, US
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  • [job_card.full_time]
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Order Writer / Merchandiser / Selling Event Specialist

The Order Writer / Merchandiser / Selling Event Specialist is responsible for enhancing the customer experience by providing in-store support to national accounts during peak periods. The role will assess changing deli conditions throughout the day and tailor support to address store needs in real-time. The Order Writer / Merchandiser / Selling Event Specialist will be in-store during peak customer traffic periods including weekends and weekdays.

Essential Functions

  • Positively impact the customer experience at the retail store level by accurately assessing the deli service needs throughout the day and adjusting focus to meet changing needs.
  • Actively engage with the deli customers through timely and sincere acknowledgment, proactive companion selling, and product.
  • Develop brand loyalty and grow brand usage by providing recipe ideas to deli customers.
  • Build rapport with deli customers to create and maintain loyal fans of Boar's Head Brand products.
  • Host a variety of in-store sampling and product pairing events focusing on product presentation.
  • Build awareness of Boar's Head Brand premium delicatessen products by engaging consumers through product sampling.
  • Actively promote Boar's Head Brand products by educating consumers on flavor, nutritional information, quality, and complimentary products.
  • Possess a positive, energetic, and serving attitude.
  • Provide behind-the-counter training to deli employees with a focus on exceptional customer service, product knowledge, product pairings, slicing techniques, etc.
  • Create a selling culture within the deli, mentor deli associates to become passionate about providing exceptional customer service.
  • Set service case, ensuring the full product line is displayed in an appetizing manner.
  • Maintain retail product presentations; ensure displays are fully stocked, clean, and visually pleasing, and each item is priced.
  • Update merchandising and marketing materials as required.
  • Complete additional activities or special projects as assigned.

Minimum Requirements

  • Ability to stand for a minimum of 4 hours.
  • Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl.
  • Ability to lift or carry objects weighing up to 40 lbs.; push or pull objects up to 300 lbs.
  • Ability to work in a refrigerated / freezer environment.

    • Job Requirements

  • High school diploma or equivalent.
  • 3 years of experience in retail sales, customer service, or a similar role.
  • Basic computer skills.
  • Experience with food preparation is helpful but not required.
  • Keep work area neat and clean; exhibit good food safety and sanitation practices at all times.
  • Willingness to learn and operate a slicer.
  • Must have own transportation and be willing to travel to different retail locations within assigned area.
  • Ability to transport and set up a folding table, utensils, platters, etc.
  • Must have an internet-enabled cell phone.

    • Location : Florence, KY, Lexington, KY

    Time Type : Full time

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