Job Description
Job Description
Role : Automotive Service Advisor / Writer for High Performing Automotive Repair Company
Location : Mansfield, TX
Company : Independent, high-quality automotive repair shop
Schedule : Full-Time | Monday–Friday (no nights, no Sundays)
Compensation : $90,000 - $100,000 ->
Competitive base + performance-based bonus (details discussed during interview)
About the Opportunity
Our client is a well-run, independent auto repair shop in Mansfield that is committed to professional operations, ethical sales, and delivering a first-class customer experience. They are seeking a high-level Service Advisor / Sales Advisor —someone who can confidently manage the front counter, build trust with customers, and convert inspections into approved work without pressure or gimmicks. This is not a position for an order-taker. This role is for a true sales professional who understands how to educate customers, communicate value, and close work ethically.
What You’ll Be Responsible For
- Greet customers and manage the service drive with professionalism and confidence.
- Present repair and maintenance recommendations clearly and effectively.
- Sell based on trust, education, and value , not pressure.
- Communicate with technicians to understand inspection findings and repair priorities.
- Build long-term customer relationships and repeat business.
- Manage estimates, approvals, scheduling, and follow-ups.
- Maintain strong ARO, GP, and closing ratios.
- Operate daily within TekMetric shop management software.
What the Shop Is Looking For
Proven Service Advisor / Service Writer experience in an independent or high-performing aftermarket shop.Strong sales and closing skills (closers only—no order takers).Professional communication skills, both verbal and written.Ability to multitask in a fast-paced environment.Strong ethics and customer-first mindset.Team player who works well with technicians and management.Familiarity with modern inspection and sales processes (Shop Fix–style operations is a plus).Compensation & Benefits
Competitive base salary + performance-based bonus .Earnings tied to results, not just attendance.Stable, growth-oriented shop environment.Monday–Friday schedule.Opportunity to grow with a shop that is actively investing in its people and processes.Why This Role Stands Out
Ownership that values professionalism and sales excellence.No corporate red tape—decisions are made locally.Shop is aligned with modern training, systems, and best practices.Immediate opportunity to make an impact at the front counter.Contact Information :
Greg Wappler, Senior Recruiter
Email : greg@autoshoprecruiting.com
Cell : 331-684-0908