Supervisor Billing

Supervisor Billing

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 138 hospital-based locations, in addition to its home-based services and virtual care offerings.

The posted compensation range of $24.33 - $36.19 / hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Oversees daily operations of PFS Collections, ensures efficient and effective department operations by managing employee and client relations and guiding and coaching staff to achieve operational goals. May perform administrative and financial tasks as assigned by the Manager of Patient Financial Services. Supervisor will develop and foster a professional working relationship with hospital senior managers, department heads, and members of the hospital staff. In addition, the Supervisor will develop and maintain effective relationships with Admitting, Patient Access and all revenue producing departments, Charge Master and third party payer personnel. Establishes and maintains systems that ensure collection processes are handled in a timely, effective and efficient manner. Prepares and maintains the monthly department staff schedule to ensure necessary coverage and makes changes and adjustments, as necessary; ensures PTO is approved, monitored and entered into the scheduling and / or payroll system as required. Coordinates staff members assignments, distributes workload and follows up to ensure daily operational requirements and tasks are completed. Maintains a good working relationship with physician offices and community members. Coordinates training programs designed to maximize the knowledge and professionalism of department personnel. Supervises the orientation of new employees and the ongoing training and development of all personnel in the department to ensure competency. Monitors the performance of department personnel and recommends corrective measures and opportunities for improvement as needed Provides regular feedback to Patient Financial Services Manager on employee's progress including, but not limited to, a 90 day written summary for new employees and an annual written review of all employees. Provides ongoing guidance and coaching to staff utilizing the principles of Interaction Management. Assumes responsibility for the department, in the absence of the manager. Develops and administers measurable performance objectives related to the quality of collection activities.

High School diploma or equivalent; Associate's degree preferred. Three years of experience in business processes i.e. physician office, Patient Financial Services, Patient Accounting, Patient Scheduling or Admitting One year of leadership / supervisory experience. Must be familiar with all types of healthcare business office activities and processes, including, but not limited to, Admitting, Pre-admitting, Insurance Verification, Billing, Collection, Cash Management and Customer Service. Knowledge of third party payer requirements including federal, state and private health care plans and authorization processes. Must possess the personal characteristics of professionalism, credibility and commitment to high standards. Excellent communication, interpersonal, public relations, leadership and team-building skills. Must be a self-starter who is accountable and requires minimal direction and supervision. Must be creative, flexible, open to new ideas and able to adapt to change quickly and smoothly. Advanced computer literacy and proficiency in Microsoft Windows and Microsoft Office (Outlook, Word, Excel). Cerner Electronic Medical Record (EMR) experience preferred; knowledge of system maintenance related directly to Patient Financial Services application preferred.

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https : / / www.commonspirit.careers / benefits .

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.