Commercial Associate Co-op

Wayfair Co-op Program

Program Dates : July 6th, 2026 - December 18th, 2026

The base pay for this position is $23 per hour

This is a Boston based opportunity with a 4 day in office expectation (Monday - Thursday) with 1 day remote (Friday)

At this time, Wayfair will not sponsor applicants for employment authorization for this position for the following work visas : STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN

Who We Are :

Wayfair's Commercial organization delivers on Wayfair's promise to help everyone anywhere create their feeling of home through building an unparalleled selection, driving tangible value, and ensuring a seamless customer experience. This team builds strong relationships with suppliers to provide true partnership in helping customers create a space that reflects who they are and what they need. They attract, grow, and retain Wayfair's customer base through innovative marketing strategies. This team curates and refines product collections to enhance and optimize the shopping journey. The Commercial team also offers outstanding support to meet customers where they are through home services, financing options, and direct sales interactions. As a Co-op, you'll develop and execute strategies that generate competitive advantage for Wayfair, and the results of your findings will improve the end-to-end supplier and customer experience.

What You'll Do :

• Leverage competitive analysis, market research, and performance data to inform strategic initiatives and provide actionable recommendations.
• Optimize the customer shopping experience by improving product catalog quality, accuracy, and selection to boost satisfaction and conversion rate by researching the categories and vendors.
• Streamline internal processes, improve team efficiency, and manage relationships with external partners and suppliers, including supporting negotiation strategies.
• Partner with various teams, including marketing and merchandising, to execute projects focused on promotions, pricing, and product visibility.
• Optimize communication and training materials for both internal teams and external partners and stakeholders.
• Contribute and take the lead on business-critical initiatives and present final findings and recommendations to broader teams and stakeholders.

What You Need :

Basic Qualifications :

Preferred Qualifications :

Possible Team Placements Include :

B2B

Wayfair Professional (aka Wayfair B2B) is an industry leading business to business sales organization dedicated to help businesses make good spaces great. Wayfair Professional is the 'gated' experience of Wayfair dedicated to all business customers. We organize our customer base and corresponding offering (site and sales) into 7 industry verticals, prioritizing our Interior Design, Commercial Office and Contractor experiences. We are on a journey to being a $5B+ business by 2025 (+30% YoY growth), with over a $300B opportunity to cover across North America and Europe over the subsequent 10 years.

Category Management

The Category Management team drives strategy for Wayfair's largest product categories through tight internal and external partnership. We serve as ambassadors of the product categories we manage. We are at the forefront as Wayfair redefines the supplier experience as a platform, giving suppliers more data, more transparency, and more control while retaining the high-touch elements that make working with Wayfair exceptional. Internally, we leverage a diverse set of cross-functional partners to execute our strategic vision. In a role on the Category Management team, you will be expected to define overarching goals and strategy within your category, problem-solve, articulate and execute against tactical plans, and manage key business metrics. Members of the team must be able to expertly negotiate internally and externally, while also being effective project managers.

Marketing

Our Marketing team drives growth for Wayfair on every major advertising platform. We aren't your standard marketers : we own the strategy, analytics, and operations for our portfolio of cutting-edge digital and offline marketing channels. We utilize big data to acquire high-potential customers and engage them to come back again and again. We drive profitable top line revenue by investing marketing dollars where they will provide the greatest return for the business and leverage our understanding of the customer to inform the overall business strategy. We frequently collaborate with Creative, Marketing Technology, Data Science, Category Management, Merchandising, and other internal and external partners.

Physical Retail

The Physical Retail team aspires to be the first and favorite destination for anything home. We are building a retail platform that supports our expansion into physical retail across Wayfair and our family of brands (AllModern, Joss & Main, Birch Lane, Perigold). We want to inspire our customers to find their 'just right' solutionsproviding support and empowerment in an experience they can make their own.

Home Services

Wayfair's Home Services team provides customers with a one-stop-shop for all their home needs beyond just products, including furniture assembly, installation, and protection plans. Operating like a startup within Wayfair, the team has a fast-growing business that's at the forefront of e-commerce, utilizing gig-economy models and treating services as a product. You'll manage specific city markets, working to attract, onboard, and manage the performance of service professionals to meet customer demand. This role requires a problem-solving mindset, strong communication and organizational skills, and the ability to use data to tackle a range of challenges from operations and strategy to technology.

Why You'll Love Wayfair :

Throughout the Co-op Program, we provide Co-ops with the opportunity to engage in social and community building activities including :

Purpose & Inclusion at Wayfair :

At Wayfair, we pride ourselves on fostering an environment where every individual experiences a fair and equitable employee journey. We are committed to developing targeted resources that raise awareness around inclusion and eliminate barriers, ensuring Wayfair provides a fair and inclusive workplace experience for everyone.

Social Impact & Responsibility :

At Wayfair, we focus on helping people on their journey to home - specifically those who have lost their way from home. We do this by leveraging our best assets, such as collaborating with leading nonprofit organizations, coordinating in-kind product donations, empowering our employees to get involved through paid volunteer time off programs, and encouraging our customers to donate. This multi-faceted approach allows us to support communities in need in authentic ways that align with Wayfair's broader mission of helping everyone, anywhere create their sense of home.