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Technical Support Specialist
Technical Support SpecialistVirtualVocations • Hollywood, Florida, United States
Technical Support Specialist

Technical Support Specialist

VirtualVocations • Hollywood, Florida, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Technical Support Specialist to provide customer support and training for their software products.

Key Responsibilities :

Act as a trusted advisor for customers throughout their lifecycle

Assist in onboarding new customers and manage implementation and training

Provide exceptional technical support and document client interactions

Required Qualifications :

2+ years of experience with ERP / IMS preferred

Familiarity with Microsoft Windows networking and troubleshooting skills

Dedicated workspace and reliable internet connectivity

Strong networking and interpersonal skills

Ability to articulate complex technical concepts to non-technical audiences

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Technical Support Specialist • Hollywood, Florida, United States

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