Talent.com
Manager, Payment Fraud
Manager, Payment FraudAmerican Airlines • Phoenix, AZ, US
[error_messages.no_longer_accepting]
Manager, Payment Fraud

Manager, Payment Fraud

American Airlines • Phoenix, AZ, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • The Manager, Revenue Control is responsible for managing the Revenue Accounting & Control department within Revenue Accounting; functions include account reconciliations, month-end, quarterly and annual reporting, management reporting, internal control reviews, and financial analysis.
  • This job is part of the Revenue Accounting Team within our Finance Division.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

  • Lead and manage the revenue accounting payment fraud team, providing strategic direction, operational oversight, and administrative support.
  • Works with Payment Strategy leadership to develop and execute a comprehensive fraud prevention strategy across all payment channels to minimize risk and safeguard revenue.
  • Monitor and analyze real-time payment activity using external fraud platforms, internal data sources, and machine learning signals to identify patterns, detect anomalies, and optimize fraud rules.
  • Design and maintain fraud performance dashboards and reporting, consolidating data from multiple systems to deliver actionable insights to leadership and stakeholders.
  • Stay ahead of emerging threats by researching fraud trends, evaluating innovative technologies, and assessing third-party solutions to strengthen fraud prevention capabilities.
  • Drive cross-functional collaboration with Payment Strategy, IT, Finance, Customer Experience, and Operations teams to ensure seamless fraud mitigation throughout the customer journey.
  • Establish goals, processes, and technology initiatives in partnership with Payment Strategy leadership to align fraud prevention with broader business objectives.
  • Communicate and enforce policies and procedures, providing guidance on technical issues, priorities, and best practices to ensure compliance and operational excellence.
  • Recruit, develop, and lead a 24 / 7 team of fraud investigators, fostering a high-performance culture through coaching, training, and performance reviews.
  • Manage vendor relationships for fraud detection tools and payment platforms, ensuring optimal configuration and cost-effectiveness.
  • Oversee incident response and escalation protocols, ensuring timely resolution of fraud cases and minimizing customer impact.
  • Ensure regulatory compliance with payment security standards (e.g., PCI DSS)

    • All you'll need for success

    Minimum Qualifications- Education & Prior Job Experience

  • Bachelor's degree in Accounting
  • At least 5 years of work experience

    • Preferred Qualifications- Education & Prior Job Experience

  • 5 years of accounting experience
  • 3 years of supervisory / management experience
  • CPA or currently pursuing
  • Strong knowledge of accounting principles (i.e., GAAP)

    • Skills, Licenses & Certifications

  • Proficient with Microsoft Office software (e.g. Word, Excel, PowerPoint, etc.)
  • Excellent analytical skills
  • Strong leadership capabilities
  • Ability to manage multiple projects and effectively re-align priorities as needed
  • Outstanding problem-solving abilities

    • What you'll get

    Feel free to take advantage of all that American Airlines has to offer :

  • Travel Perks : Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits : On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs : We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program : Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits : Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

    • Feel free to be yourself at American

    From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

    Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

    [job_alerts.create_a_job]

    Fraud Manager • Phoenix, AZ, US

    [internal_linking.similar_jobs]
    Director, Payment Integrity - Coordination of Benefits and Data Mining

    Director, Payment Integrity - Coordination of Benefits and Data Mining

    Blue Cross and Blue Shield of North Carolina • Phoenix, AZ, United States
    [job_card.full_time]
    Direct, manage and lead highly complex functional and / or broad foundational business areas within Payment Integrity to define and enable strategic and operational priorities.Lead and set goals for ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Manager, Fraud and Waste, Special Investigation Unit-Triage

    Manager, Fraud and Waste, Special Investigation Unit-Triage

    Humana • Phoenix, AZ, United States
    [job_card.full_time]
    Become a part of our caring community and help us put health first.The Manager, Fraud and Waste conducts investigations of allegations of fraudulent and abusive practices.The Manager, Fraud and Was...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Fraud Client Services Representative

    Fraud Client Services Representative

    Bank of America • Phoenix, AZ, US
    [job_card.full_time]
    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clien...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Equity Compensation Client Service Manager

    Equity Compensation Client Service Manager

    Equiniti • Phoenix, AZ, United States
    [job_card.full_time]
    This a remote position but candidates must reside in Arizona, Colorado, Nevada or Utah to ensure proximity to our client base and occasional in-person meetings or events • •.Equiniti is a leading int...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Deposit Relationship Manager - Phoenix / East Valley (AZ)

    Deposit Relationship Manager - Phoenix / East Valley (AZ)

    BankTalent HQ • Phoenix, AZ, United States
    [job_card.full_time]
    At National Bank of Arizona, we're a community of professionals with relationships at our core.We strive to promote an engaging environment with accessible leadership and on-going employee developm...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sr. Dir, Global Fraud Prevention

    Sr. Dir, Global Fraud Prevention

    PayPal • Scottsdale, AZ, US
    [job_card.full_time]
    Senior Director Of Identity, Authentication & Bot Prevention.The Senior Director of Identity, Authentication & Bot Prevention will be responsible for leading the comprehensive strategy for managing...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Reimburement Cash Control Analyst

    Reimburement Cash Control Analyst

    Intermountain Health • Phoenix, AZ, United States
    [job_card.full_time]
    Reconciliation of unposted and posted cash with the cash management tools and Epic.Along with variance reporting, G / L reconciliation and Third-Party biller support and customer service.Evaluate pay...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Senior Manager, Payments Consulting

    Senior Manager, Payments Consulting

    American Express • Phoenix, AZ, US
    [job_card.full_time]
    At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleague...[show_more]
    [last_updated.last_updated_less] • [promoted] • [new]
    Cash Product Risk Senior Manager

    Cash Product Risk Senior Manager

    Vanguard • Scottsdale, AZ, US
    [job_card.full_time]
    Cash Product Risk Senior Manager.We're hiring a Cash Product Risk Senior Manager to lead risk oversight for our Cash Plus product. This role is responsible for ensuring regulatory compliance and ope...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Product - Payment Integrity

    Director of Product - Payment Integrity

    Valenz • Phoenix, AZ, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Vālenz ® Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare ex...[show_more]
    [last_updated.last_updated_variable_days]
    Payments Settlement Operations Manager

    Payments Settlement Operations Manager

    Versapay • Phoenix, AZ, US
    [job_card.full_time]
    Payments Settlement Operations Manager.We are seeking a detail-oriented and strategic Payments Settlement Operations Manager to lead and optimize our payment settlement processes.This role is criti...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Escrow Processor

    Senior Escrow Processor

    Taylor Morrison • Scottsdale, AZ, United States
    [job_card.full_time]
    As a Senior Escrow Processor working for Inspired Title Services, a builder affiliate account to Taylor Morrison’s title company, you will be responsible for providing escrow and closing support to...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Payment Specialist

    Payment Specialist

    realtor.com • Scottsdale, AZ, United States
    [job_card.full_time]
    Through its robust suite of tools, Realtor.Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Specialist, Treasury Operations (Payment Resolution)

    Specialist, Treasury Operations (Payment Resolution)

    Carvana • Tempe, AZ
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Specialist, Treasury Operations (Payment Resolution) About Carvana If you like disrupting the norm and are looking to join a ...[show_more]
    [last_updated.last_updated_30]
    Mortgage Fulfillment Manager

    Mortgage Fulfillment Manager

    South Dakota Staffing • Phoenix, AZ, US
    [job_card.full_time]
    SolomonEdwards, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world'...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    CPC Certified Payment Accuracy Manager

    CPC Certified Payment Accuracy Manager

    VirtualVocations • Tempe, Arizona, United States
    [job_card.full_time]
    A company is looking for a Payment Accuracy Policy Manager.Key Responsibilities Source, interpret, and scope new payment integrity policies to expand the claims editing content library Quantify ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    SAP Procure to Pay Consultant

    SAP Procure to Pay Consultant

    iSoftTek Solutions Inc • Phoenix, AZ, United States
    [job_card.full_time]
    SAP & specifically SAP Procure to Pay (PTP) experience.Experience in Monitoring, handling incidents, and resolving them within SLA, with knowledge of JIRA and Service Now.Strong written and verbal ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Credit Risk Reviewer

    Senior Credit Risk Reviewer

    Western Alliance Bancorporation • Scottsdale, AZ, US
    [job_card.full_time]
    As a Senior Credit Risk Reviewer you'll plan and execute quarterly continuous credit file examinations and / or process reviews for assigned reviewable business units, and participating in other revi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]