Loan Support Consultant - Specialist

Loan Support Consultant - Specialist

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Loan Support Consultant - Specialist within PNC's Agency Finance organization, you will be based in Brecksville, OH, Dallas, TX, Kalamazoo, MI, East Brunswick, NJ, and Pittsburgh, PA. This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager's discretion. The Loan Support Consultant - Specialist will be responsible for back end operations loan work, they will have a portfolio which they will service. This role will be client facing, as the Loan Support Consultant - Specialist will be communicating with clients via email, phone, etc. Will be responsible for speaking to clients about borrowing, paydowns, and interest payments in unique ways. This is a multi-faceted role : Loan Support Consultant - Specialist will need to do reports, while working the portfolio, lots of multi-tasking, they must be able to handle stress and pressure. Schedule flexibility is necessary to be successful (might need to work different hours based on their client's needs. Must be Pro-Active. Ideal candidate will have experience with Syndications Background or Business Loan Servicing experience (working with loan closing documents.) Prior experience as a Loan Closer or Booker would be ideal. Knowledge of builds or documentation language is preferred. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Applies specialty product knowledge to administer high complexity or high risk syndicated and / or commercial loan transactions with little or no oversight. May have responsibility for fulfilling key fiduciary obligations associated with the Banks Agent role; validating construction due diligence requirements; and / or monitoring construction progress and draw requirements. Directly interacts with high revenue / high profile corporate and / or commercial real estate clients.

Reviews customized commercial, legal, and related due diligence documentation and reporting to ensure adherence to the highest complexity deal structures and / or regulatory compliance requirements. Determines and makes effective recommendation as to whether the deal can proceed as scheduled, or if additional documentation or escalation is required.

Consults and advises customers, investors, capital markets loan syndications and / or commercial real estate deal teams, as well as external and internal business partners to execute transactions. Works with Relationship Manager to interpret applicable loan terms with client.

Reviews transactions and related documents, including collateral and construction requirements. Verifies work processes to ensure completeness, accuracy, and conformance to credit approvals, legal documents, established service levels and applicable procedures. Determines whether loan disbursements can be made, or if additional documentation or escalations is required.

Reviews reports to identify exceptions, monitor quality and ensure compliance. Participates in risk mitigation activities. Serves as a subject matter resource for the team. Independently conducts specialty product training and may create training materials.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be :

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications / licenses needed to be successful in this position.

Preferred Skills Analytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation Strategies

Competencies Accuracy and Attention to Detail, Consulting, Customer Interaction, Decision Making and Critical Thinking, Effective Communications, Financial Analysis, Managing Multiple Priorities, Operational Functions, Products and Services, Relationship Management

Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education Bachelors

Certifications No Required Certification(s)

Licenses No Required License(s)

Pay Transparency Base Salary : $45,000.00 $96,200.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and / or individual performance.

Application Window Generally, this opening is expected to be posted for two business days from 12 / 11 / 2025, although it may be longer with business discretion.

Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include : medical / prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse / child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child / elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility : maternity and / or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and / or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.