Community Lead for ESL Learning

A company is looking for a Community Lead for an English learning app and brand, focusing on building and managing an engaging community.

Key Responsibilities :

Develop and implement community architecture and localized strategies for user engagement

Recruit and manage a team of community representatives and oversee content distribution

Act as the primary support for paid app users, ensuring their success and satisfaction

Required Qualifications :

Experience in the ESL or language learning niche

Proficiency in evaluating and utilizing various community platforms

Leadership experience managing remote teams or volunteers

Strong customer support skills with a focus on user satisfaction

Excellent writing skills with the ability to adapt communication style