Support Manager- Tram Admin

Overview

As the only aerial tramway in Southeast Alaska guests at the Goldbelt Tram are invited to soar to new heights in scenic adventure aboard Juneaus top attraction. We offer locals and visitors an opportunity to experience breathtaking Alaska scenery explore the miles of trails atop Mount Roberts and learn more about Alaska Native culture.

Summary

Under direction of Goldbelt Tram Director of Sales & Services acts as Manager On Duty when the General Manager and Director of Sales & Services are not on the premises. Assists departmental Managers in the delivery of services while providing the best possible customer service atmosphere and maximized operational efficiencies. Guides new employees through their first hours at the Tramway completing paperwork making introductions reviewing procedures covering basic HR issues and scheduling their pending orientation. Works on Marketing and Advertisement with Departmental Managers.

Were excited to share that the job is based in beautiful Juneau Alaska! We kindly ask that all applicants either live in Juneau or be open to relocating at their own expense.

Pay and Benefits :

Seasonal Employees are eligible for the Seasonal Employee Layoff Bonus Plan. The plan is designed to provide an effective means to motivate and compensate eligible seasonal employees during the term of their assignment. However Goldbelt Inc. may in certain limited circumstances grant discretionary performance bonuses outside of this program in the sole discretion of the Company.

Goldbelt Inc. hopes that by providing short-term incentive compensation this will motivate and increase the retention rate among its employees which in turn will enhance Goldbelt Inc.s long-term value.

Starting Rate : $28.00 - DOE

Qualifications

Necessary Skills and Knowledge

• Ability to immediately identify operational and service problems and initiate resolutions and handle all complaints quickly efficiently and in the guests best interests; to plan and organize effectively.
• Ability to supervise and motivate staff in all departments; to lead by example; to handle disciplinary and stressful situations in an effective manner;
• Ability to work long flexible hours the night shift and possibly a six-day workweek.
• Must be proficient in understanding point of sales systems computers and standard office equipment.
• Ability to meet time and attendance requirements.
• Ability to work all different shifts including days evenings holidays and weekends.
• Abilityto handle stress under pressure.
• Ability to provide quality customer service.
• Able to communicate verbally and understand and follow written and verbal instruction.
• Skill in establishing and maintaining cooperative working relationships with other employees.
• Ability to work directly with the public providing information and assistanceon a daily basis.
• Ability / willingness to learn and pass on to guests those areas of interest to visitors such as local history people culture geography etc.
• Some knowledge of basic cleaning principles equipment and products.
• Detail oriented.

Minimum Qualifications (education experience skills)

Preferrred Qualifications (education experience skills)

Responsibilities

Job Duties

Required Experience :

Manager

Key Skills

Business,Clerical,Account Payable,Administrative Skills,Time Management,Data Entry,office supplies,Accounting,Project Management,Administration Office,Management skills,Account Receivable,Administrative Operations,Problem Solving Skills,Statistics

Employment Type : Unclear

Experience : years

Vacancy : 1