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ServerSaffy's on Fountain • Los Angeles, CA, US
Server

Server

Saffy's on Fountain • Los Angeles, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Purpose :

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. To coordinate a minimum of a 4 table station to provide a dining experience that meets or exceeds our guest’s expectations. Provides food, beverage, service and hospitality that meets our standards and procedures.

Duties & Responsibilities :

  • Reports to work on time and in correct uniform.
  • Practices positive personal hygiene and cleanliness habits during all work shifts.
  • Obtains station assignments from the host or Manager at the start of the work shift.
  • Performs all duties and maintains knowledge of all standards and procedures as stated in the training information.
  • Welcome and greet guests. Treats all guests with our Hospitality culture – uses guests’ name when known, polite, courteous, warm and friendly.
  • Inform guests of specials and menu changes. Make recommendations and answer questions about our food, beverages and other restaurant functions and services.
  • Take food and beverage orders from guests, enter orders in our POS system which relays orders to the kitchen and bar.
  • Ensure that food and beverages are delivered to guests in a timely matter.
  • Perform side work at the start, during and at the end of each shift as required by service station assignment.
  • Maintain and stock service areas.
  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests. Involves managers when needed.
  • Be ready and willing to assist fellow servers as situations arise.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
  • Communicates to the manager on duty any and all situations where a guest may express concern or dissatisfaction with any aspect of the dining experience.

Working Conditions and Expectations :

  • Work schedule will may vary between early morning to late evening, weekends and holidays
  • Shifts will range from 4 – 8 hours and you may be asked to work overtime
  • Work in a busy restaurant dining room environment, as well as outside dining area.
  • Always act in a professional manner that represents the restaurant, owners, partners and staff.
  • Respectful to all guests that have chosen to dine in our restaurants.
  • Demonstrate teamwork in all areas of the restaurant
  • Work with a positive attitude in all types of situations
  • Follow safety and sanitation rules and laws at all times
  • Attends all scheduled employee meetings.
  • Always act in the best interest of the restaurant, fellow employees and guests.
  • Welcome and accept feedback and coaching from the management team in order to maintain and grow as an employee

    • Qualifications :

  • High school diploma or equivalent
  • Communicate and understand the predominant language(s) of our guests.
  • Minimum of 2 years of food serving.
  • Basic knowledge of service procedures and functions.
  • Possess basic math skills and have the ability to handle money and operate a POS system.
  • Have working knowledge of food, beer, wine, liquor and common drink recipes.
  • Food Handlers Certificate required
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