Strategic Program Manager

Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to lead the way in green values, sustainable energy financing, and charitable giving. Our commitment to operating in the best interest of our customers is matched by our dedication to fostering an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as the Best Place to Work and Best Local Bank. Join our team of dedicated and innovative individuals and be a part of our dynamic, successful organization. Let's make a difference together!

Summary :

The Strategic Program Manager leads high‑impact, cross‑functional programs that advance the organization’s strategic goals. This role is responsible for developing program strategies, defining objectives and success metrics, and overseeing end‑to‑end program execution. Serving as a key liaison between executive leadership, stakeholders, and project teams, the Strategic Program Manager ensures initiatives are delivered on time, within scope, and within budget.

The position requires strong strategic thinking, exceptional communication, and the ability to influence without direct authority. The Strategic Program Manager drives alignment across departments, manages program budgets and resources, and uses data‑driven insights to evaluate performance and support executive decision‑making. This role is ideal for a collaborative leader experienced in managing complex, enterprise‑level programs in fast‑paced, regulated environments.

Essential Duties and Responsibilities :

Program Strategy & Planning

• Lead the preparation of program business case, proposals and business plan.
• Define program objectives, scope, and success metrics in alignment with organizational strategy.
• Develop comprehensive program plans, including governance framework, timelines, resource allocation, and risk management strategies.
• Engage Continuous Process Improvement when necessary to perform workflow analysis and root cause for problem resolution.

Execution & Delivery

Stakeholder Management

Financial & Resource Management

Performance Measurement & Reporting

Education and / or Experience :

Skills needed :

Certifications, Licenses and / or registrations :

Computer Skills :

Work Environment and Physical Demands :

The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to sit, use hands to sort, write and keyboard, and to listen and speak. The associate is frequently required to reach, walk, stoop, crouch. The associate is occasionally required to stand, lift, bend, drive and travel.