Strategic Customer Success ManagerVirtualVocations • Cincinnati, Ohio, United States

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Strategic Customer Success Manager

VirtualVocations • Cincinnati, Ohio, United States

[job_card.30_days_ago]

[job_preview.job_type]

[job_card.full_time]

[job_card.job_description]

A company is looking for a Strategic Customer Success Manager.

Key Responsibilities

Forge strategic partnerships to align client strategies with business outcomes

Drive value realization through comprehensive Customer Success plans and Business Reviews

Monitor customer health and mitigate churn risk to maintain renewal-ready accounts

Required Qualifications

Direct experience within the Transportation industry

7+ years of experience in customer success, account management, or client services

Proven ability to work effectively with Executive and C-Level teams

Experience with Google Suite and Salesforce

Project management and / or ITIL experience is a bonus

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Strategic Customer • Cincinnati, Ohio, United States

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