Billing Specialist

Billing Specialist

Full Time

** Pay rate between $18-19/hour **
Pay rate based on experience

Genacross Lutheran Services, a faith-based nonprofit organization, for over 160 years, has provided compassionate care and support to individuals, families, and communities in need. Genacross Team Members put our mission into action every day, using their skills, talents, and passion, to serve the needs of our community with exceptional care, innovation, and support.

The Billing Specialist is responsible for support to Ministries through the financial reporting, billing and collections programs. They are also responsible for billing and collections of accounts receivable for Genacross and its subsidiary ministries.

What will I do as a Billing Specialist with Genacross?

• Maintains current knowledge of governmental regulations relating to Medicaid and Medicare billing as well as current trends, practices, and procedures through participation in Associations, seminars, networks and other professional development opportunities.
• Participates in monthly accounts receivable reviews with Director of Revenue Cycle and facility Executive Director to identify accounts that are in arrears, begins collection process and necessary follow-up thru the attorney/litigation process as directed by the Director of Revenue Cycle.
• Responsible for posting all resident ancillary charges at month end.
• Ties census and generate all Private Statements to responsible parties by established deadline dates.
• Ties census, generates and submits accurate Hospice, Medicaid, Medicare, and Managed Care by established deadline dates.
• Ties census information and processes month-end closing of accounts receivable system by established deadline dates.
• Ties out monthly billing reports for soft close.
• Ties out monthly billing reports and accounts receivable aging report for General Ledger for final month end.
• Maintains contact necessary team members regarding Medicaid eligibility and as well as notification of discharge/death of resident from our facility. Also, may interact directly with Job & Family Services caseworkers as needed.
• Responsible for working with facility admission and social worker staff regarding resident information as it pertains to the billing function.
• Deals with Residents/Family members regarding questions related to resident's accounts receivable account with the facility.
• Maximizes the stewardship of all resources.
• Assist resident and/or responsible party with understanding their statements.
• Relays to Executive Director any care concerns that are raised during conversations with resident and/or responsible party.
• Prepares Bad Debt Write-Off forms with clear explanation of collection efforts made and why this account needs to be written off.

Billing Specialist Requirements:

• Associate's degree in Accounting or related field preferred
• Three to five years' experience in the billing/collections area, preferably in the long-term healthcare industry.
• Strong familiarity with Microsoft Office products including, but not limited to, Word, Excel, and Outlook. Ability to learn new software application as required by the position.
• Possesses strong organizational skills.
• Requires strong oral and written communication skills including the ability to interact with residents, family members and county caseworkers.
• Excellent interpersonal skills.
• Understands directions, communicates and responds to inquiries promptly.

Genacross strives to improve the lives of everyone, including our Team Members, who daily enrich the lives of our residents, patients, clients & colleagues.

We offer exceptional Team Member Benefits:

• Health, vision and dental insurance
• Life insurance
• 401K plan with 4% employer contribution
• Short-term disability
• Paid time off (PTO)
• Health savings account
• Employee assistance program
• Tuition reimbursement
• Employee discounts

Join Genacross: A faith-inspired career starts here.