Creative Operations Manager

Join to apply for the

Creative Operations Manager

role at

A Maggie Film

Please note the location requirement :

This is an in‑office position based in Dallas, TX. Only candidates currently living in the Dallas area will be considered.

About Us

A Maggie Film is a female‑founded and operated lifestyle media company dedicated to preserving family memories through premium digitizing, organizing, and editing services.

We are seeking a rockstar Project Manager—the captain of the ship and backbone of our operations. This person will run the day‑to‑day, anticipate needs, and keep our team steps ahead at all times so leadership can focus on growth.

If you love being the person who knows what needs to happen before anyone else does—and you thrive in a small, fast‑moving creative environment—this is for you.

Key Responsibilities

Operational Leadership (You Run the Ship)

Live 3 steps ahead of the team—anticipate needs, spot risks early, and proactively solve problems before they surface.

Lead projects from intake to delivery with total ownership of timelines, deliverables, and workflows.

Hold the team accountable, ensure nothing falls through the cracks, and maintain an aerial view of all moving parts.

Adapt seamlessly to our communication style and replicate our client voice with confidence and warmth.

Project Planning & Coordination

Manage media digitizing, organizing, and editing pipelines with precision.

Build and maintain project timelines, keeping the team aligned and informed.

Assign and track tasks across creative and administrative roles.

Communication & Client Experience

Serve as a primary point of contact for clients with a polished, friendly, brand‑aligned tone.

Deliver clear, proactive communication to clients and team members.

Collect feedback and ensure revisions reflect client preferences and brand standards.

Quality Control & Systems

Review deliverables—especially photo books and videos—to ensure brand standards, quality, and adherence to client preferences.

Strengthen workflows, close system gaps, and streamline operations.

Maintain organized archives, backups, and secure handling of sensitive media.

Leadership & Support

Train new hires, create system documentation, and maintain up‑to‑date training materials.

Step in wherever needed (scanning, organizing, editing) to ensure projects move forward.

Protect the owner’s mental bandwidth by taking radical responsibility for operational smoothness.

What We’re Looking For

You are someone who :

Operates as the captain, confidently directing the team and driving execution.

Lives in a state of proactive anticipation, always thinking 2–3 steps ahead.

Thrives in a detail‑heavy, fast‑paced environment with many concurrent projects.

Takes initiative, makes decisions, and moves projects forward without needing hand‑holding.

Has excellent communication skills and can seamlessly mirror our company’s brand voice.

Is warm, positive, flexible, and deeply committed to serving families well.

Cares about quality, organization, and delivering an exceptional client experience.

Loves small businesses and wants to grow with a mission‑driven team.

Qualifications

3–5+ years of project management experience (creative, marketing, or agency preferred).

Exceptional communication and client management skills.

Experience leading a small team of staff to ensure project success.

Proficient with project management tools and general tech‑savviness.

Ability to prioritize, multitask, and manage tight timelines with excellence.

Strong understanding of digital media workflows and asset management is a big plus.

Why Join Us?

Work with a close‑knit, passionate team creating meaningful work for families.

Help shape processes and play a pivotal role in a growing company.

Competitive compensation based on experience.

A chance to make a real impact and be the operational backbone of a creative, purpose‑driven business.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Media Production

J-18808-Ljbffr