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Store Operations Specialist
Store Operations SpecialistAt Home Stores LLC • Richmond, VA, United States
Store Operations Specialist

Store Operations Specialist

At Home Stores LLC • Richmond, VA, United States
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Store Operations Specialist

Our Mission : Enable everyone to make their house a home.

Our Vision : To become the first-choice destination for home and holiday décor.

Job Summary :

The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including unloading, processing, stocking, and resets.

Key Roles and Responsibilities

  • Provides customers a positive shopping experience.
  • Performs cashier duties accurately while processing all transactions per policy.
  • Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving.
  • Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas.
  • Unload, process, and stock freight to correct location, following merchandising guidelines.
  • Timely and thorough incident reporting compliance.
  • Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts.
  • Performs and trains team on store freight processing and merchandising responsibilities
  • Operates all equipment in a safe manner per directed procedures.
  • Ensures a safe working and shopping environment while minimizing shrink and damages.
  • Execute company directives, policies and procedures timely, accurately, and thoroughly.
  • Open Availability

Qualifications and Competencies :

  • At least 18 years old
  • High School Diploma / Equivalent
  • Background Check will be completed.
  • Ability to work a flexible schedule including nights, weekends, and some holiday
  • Ability to lift a minimum of 50 lbs., team lift 100 lbs.
  • Contributes to a customer focused environment while demonstrating excellent service.
  • Communicates clearly with customers, team and leadership.
  • Reliable and trustworthy
  • Ability to work effectively independently and within a team to perform all tasks as assigned.
  • Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thorough execution.
  • Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
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