Referral Coordinator

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

265 E ROLLINS ST

City:

ORLANDO

State:

Florida

Postal Code:

32804

Job Description:

• Takes accurate and legible messages, including time, date, and initials.

• Answers non-clinical questions for patients and family members and routes all other calls correctly. Uses the telephone system appropriately according to guidelines.

• Obtains physician approval for referrals and hospital admissions.

• Serves as a liaison between the insurance company, the patient, and the physician.

• Completes all referrals in a timely manner and documents referral numbers in patient charts.

Knowledge, Skills, and Abilities:

• Knowledge of business office procedures.

• Knowledge of English grammar, spelling, and punctuation to type patient information.

• Skill in operating a computer, photocopy machine, and proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).

• Skill in greeting patients and answering the telephone in a professional, pleasant, and helpful manner.

• Ability to speak clearly and concisely.

Education:

• High School Grad or Equiv [Required]

Field of Study:

• N/A

Work Experience:

• 1+ of icd-9 and cpt-4 coding experience [Preferred]

• Experience with computers [Required]

Additional Information:

• N/A

Licenses and Certifications:

• N/A

Physical Requirements: (Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$17.11 - $27.38

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Patient Experience

Organization: AdventHealth Medical Group Central Florida

Schedule: Full time

Shift: Day

Req ID: 151040074