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Procurement Program Manager
Procurement Program ManagerCloudflare Inc • San Francisco, CA, United States
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Procurement Program Manager

Procurement Program Manager

Cloudflare Inc • San Francisco, CA, United States
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  • [job_card.full_time]
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About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Locations : Austin, Dallas, San Antonio, Houston TX

About the role

We are seeking a highly motivated and detail-oriented Procurement Digital & Analytics Manager to be the engine of our Procurement Excellence function. As a foundational member of a growing team, you will partner directly with the Director to execute a high-impact portfolio of projects spanning system deployments, data analytics, change management, and governance.

This role demands a proactive and operational mindset. The ideal candidate will possess a strong sense of urgency, a customer-centric focus, and concrete experience using coding or AI technologies to build robust automation. Your expertise will be directly applied to identifying and eliminating recurrent manual tasks and driving significant process improvements across our procurement landscape. As a builder and an operator, your work will directly protect annual savings, reduce manual reporting, and accelerate our digital transformation journey.

If you thrive in a fast-paced environment and are passionate about using technology and data to solve complex problems, this is the perfect opportunity to make a tangible impact.

What you'll do

Program & Project Management (PMO) :

  • Manage the end-to-end lifecycle of global deployments for our procurement platforms, including sprint prioritization, user acceptance testing (UAT), and governance reviews.
  • Provide critical "hypercare" support during go-live periods to ensure a smooth transition and rapid user adoption.
  • Own and maintain core PMO artifacts, including RAID (Risks, Assumptions, Issues, Dependencies) logs, project plans, and decision trackers.
  • Prepare and contribute to materials for high-visibility forums, including Steering Committees and Quarterly Business Reviews (QBRs).

Analytics & Reporting :

  • Develop, maintain, and enhance key dashboards for Spend Under Management (SUM), savings pipeline tracking, and operational SLA adherence.
  • Perform data cleansing, consolidation, and analysis from various sources to generate actionable insights and prepare executive-level reports.
  • Leverage tools like Celonis and Alteryx to conduct process mining, identify bottlenecks, and recommend data-driven improvements.
  • Digital Transformation & Technology Enablement :

  • Become a subject matter expert on our procurement tech stack to identify underutilized features and drive ROI.
  • Support the evaluation and implementation of new technologies, including AI-driven solutions for contract review, spend analytics, and supplier insights.
  • Communications & Change Management :

  • Develop and maintain a library of training and enablement resources, including user guides, wikis, and onboarding materials.
  • Execute change management campaigns and deliver training sessions to drive adoption of new systems and policies across a global user base.
  • Manage communication channels to keep stakeholders informed and gather feedback for continuous improvement.
  • Desirable Skills, Knowledge, and Experience :

  • 5+ years of experience in procurement, finance operations, program management, or a related analytical field.
  • Proven success managing complex, cross-functional technology projects from start to finish.
  • Strong analytical mindset with advanced proficiency in Excel and hands-on experience with BI / visualization tools (Tableau, Power BI, etc.).
  • Exceptional organizational skills and a proactive sense of ownership, with a keen eye for detail.
  • Excellent communication and stakeholder management skills, with the ability to collaborate and influence effectively across all levels.
  • A natural problem-solver who is adaptable and thrives in a fast-paced, dynamic environment.
  • Skills That Will Make You Stand Out

  • Direct experience with procurement platforms (Zip, Coupa) or our tech stack (Ironclad, Celonis, Tableau).
  • Deep understanding of the end-to-end Procure-to-Pay (P2P) lifecycle.
  • Experience with large-scale ERP systems like Oracle or SAP.
  • Project or change management certifications (PMP, Prosci, Agile / Scrum).
  • What Makes Cloudflare Special?

    We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

    Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost.

    Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

    1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

    Sound like something you'd like to be a part of? We'd love to hear from you!

    This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

    Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA / Veterans / Disabled Employer.

    Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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