Office Manager II

HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service.

We are proud to say that for three years, HMA has been chosen as a ‘Washington’s Best Workplaces’ by our Staff and PSBJ™. Our vision, ‘Proving What’s Possible in Healthcare™,’ and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results.

What we are looking for: We are always searching for unique people to add to our team. We only hire people that care deeply about others, thrive in evolving environments, gain satisfaction from being part of a team, are motivated by tackling complex challenges, are courageous enough to share ideas, action-oriented, resilient, and results-driven.

What you can expect: You can expect an inclusive, flexible, and fun culture, comprehensive salary, pay transparency, benefits, and time off package with plenty of personal development and growth opportunities. If you are looking for meaningful work, a clear purpose, high standards, work/life balance, and the ability to contribute to something important, find out more about us at: www.accesshma.com

How YOU will make a Difference:

HMA is seeking a highly organized, proactive and service oriented Office Manager to ensure the smooth, efficient operation of HMA’s office while providing high-level administrative support to designated leader(s).

As the Office Manager, you will manage all aspects of facilities and office operations, maintaining a Class “A” in-office experience. Additionally, you will manage complex calendars, coordinate meeting logistics, event support, and provide administrative support including documentation, travel arrangements, expense processing, and follow-up on action items. This role handles confidential information with discretion and models professionalism, customer service and operational excellence

What YOU will do:

Office Operations & Facilities:

• Investigate, track and resolve safety and facility concerns; coordinate repairs with property management/vendors.
• Serve as SME for mail/shipping operations and optimization efforts.
• Support execution of BCDR/Emergency response plan and employee safety programs.
• Assist with planning and execution of company events hosted by Compliance/Facilities.
• Support annual SOC audit execution for internal controls assigned to Facilities

Administrative Support:

• Anticipate scheduling conflicts and propose solutions.
• Collect and prepare briefing materials for meetings; ensure leaders are fully prepared.
• Collaborate on presentations and reports; edit and format documents.
• Monitor governance and operational deadlines; proactively ensure compliance.
• Support Record Management Program execution
• Coordinate follow-up on action items across departments.
• Serve as the go-to resource for new team members joining the Compliance and Facilities team.

Requirements

Knowledge, Experience and Attributes for Success:

• AA or BA degree in Communications, Business Administration, Healthcare Administration preferred.
• 3-5+ years of experience in administration support or office support roles.
• Proficient experience in Microsoft Suite (Outlook, Word, Teams, SharePoint, PPT, etc)
• Experience with mail operations and facility management best practices.
• Experience drafting and finalizing internal and external communications as well as creating decks to present
• Proven track record managing complex calendars, coordinating travel, and handling confidential information.
• Familiarity with organizational safety protocols, record management programs.
• Ability to manage budgets, expenses reporting and cost control.
• Experience working cross-functionally in mid-sized or large organizations.
• Proactive problem-solver with strong prioritization skills.
• High emotional intelligence and cultural sensitivity.
• Able to manage up and across with professionalism and diplomacy.
• Professional demeanor and responsiveness to staff and visitors.
• Ability to adjust to changing priorities and environments.
• Ability to lift, push, carry and pull objects weighing more than 15 pounds on a regular basis.
• Frequent bending, standing and walking throughout the workday.
• Must be able to move safely and efficiently in an office environment
• Ability to perform repetitive motions and maintain physical stamina for extended periods.
• Available to respond to critical situations outside of standard business hours, including evenings, weekends and holidays as needed.

Benefits

Compensation:

The base salary range for this position in the greater Seattle area is $77,000-$94,000 and varies dependent on geography, skills, experience, education, and other job or market-related factors. Performance-based incentive bonus(es) is available.

Disclaimer: The salary, other compensation, and benefits information are accurate as of this posting date. HMA reserves the right to modify this information at any time, subject to applicable law.

In addition, HMA provides a generous total rewards package for full-time employees that includes:

• Seventeen (IC) days paid time off (individual contributors)
• Eleven paid holidays
• Two paid personal and one paid volunteer day
• Company-subsidized medical, dental, vision, and prescription insurance
• Company-paid disability, life, and AD&D insurances
• Voluntary insurances
• HSA and FSA pre-tax programs
• 401(k)-retirement plan with company match
• Annual $500 wellness incentive and a $600 wellness reimbursement
• Remote work and continuing education reimbursements
• Discount program
• Parental leave
• Up to $1,000 annual charitable giving match

How we Support your Work, Life, and Wellness Goals

At HMA, we believe in recognizing and celebrating the achievements of our dedicated staff. We offer flexibility to work schedules that support people in all time zones across the US, ensuring a healthy work-life balance. Employees have the option to work remotely or enjoy the amenities of our renovated office located just outside Seattle with free parking, gym, and a multitude of refreshments. Our performance management program is designed to elevate career growth opportunities, fostering a collaborative work culture where every team member can thrive. We also prioritize having fun together by hosting in person events throughout the year including an annual all hands, summer picnic, trivia night, and a holiday party.

We hire people from across the US (excluding the state of Hawaii and the cities of Los Angeles and San Francisco.)

HMA requires a background screen prior to employment.

Protected Health Information (PHI) Access Healthcare Management Administrators (HMA); employees may encounter protected health information (PHI) in the regular course of their work. All PHI shall be used and disclosed on a need-to-know-basis and according to HMA’s standard policies and procedures.

HMA is an Equal Opportunity Employer.

For more information about HMA, visit www.accesshma.com