Front Desk Clerk/Data Entry (MFRC)

Front Desk Clerk / Data Entry Military & Family Readiness Center (M\&FRC) Location: Onsite at Schriever Space Force Base (near Colorado Springs, CO) Company: Oxus Consulting Group LLC Employment Type:Full-time, Non-Exempt (SCA-covered) Schedule: MondayFriday, 8:00 AM4:00 PM core hours (office open 7:30 AM4:30 PM); 1hour lunch Target Start: Oct 2025 --- About the Role Were hiring a detail oriented, people-first Front Desk Clerk / Data Entry professional to support the Military & Family Readiness Center (MFRC) at Schriever Space Force Base. Youll be the Centers first impression greeting walk-in visitors, answering phones and email, and registering customers for classes while ensuring accurate daily data entry in the AFFIRST system. Training for base computer access and AFFIRST will be provided. --- What Youll Do Front-desk reception: Greet and assist walk ins; provide directions and basic information on MFRC programs, services, and classes. Customer communications: Answer phones and the organizational inbox professionally and promptly; route inquiries to the appropriate program manager. Registration & data entry: Register customers for classes/briefings; input and track daily statistics in AFFIRST (Quick Tracker); maintain sign-in logs. Resource center support: Help customers with computers and printers (e.g., loading paper, clearing jams, changing toner); perform random usage checks per policy. Marketing & updates: Assist with flyers, social posts, website/calendar updates, base magazine/marquee submissions, and weekly marketing emails. Facility organization: Keep the front desk, brochure racks, bulletin boards, copier room, and supply inventories neat and up to date; conduct quarterly inventories. Workshops & TAP support: Help prep classrooms for MFRC workshops; enter Transition Assistance Program (TAP) data and schedule client touch-points in AFFIRST. Team standards: Deliver courteous, accurate service; maintain business casual dress; coordinate 30 min lunch within the 11:00-13:00 window. What Were Looking For ( Required) * 4+ year of customer service, reception, or administrative support experience * Working knowledge of **Microsoft Office** (Windows, Word, PowerPoint, Excel, Teams; Access a plus) * Fast, accurate data entry and strong attention to detail * Clear, professional verbal and written communication * Ability to obtain **base access** and **government computer access** (companysponsored onboarding, including Cyber Awareness training) * Reliability to cover core hours MondayFriday and coordinate absences in advance Nice to Have (Preferred) * Experience in a government, military, highered, or communityservices frontoffice environment * Familiarity with **AFFIRST** or other case/class registration systems * Experience supporting basic printer/computer user needs * Comfort assisting with simple marketing tasks (flyers, social, website/calendar updates) --- ## Work Hours & Flexibility * **Core service hours:** 8:00 AM4:00 PM, MondayFriday (max 40 hrs/week) * **Office hours:** 7:30 AM4:30 PM; one 60minute lunch between 11:00 AM and 1:00 PM * May be asked to **telework during adverse weather** if base employees shift to telework; occasional support on installation down days may be requested by the Government. Employment Requirements * Must be authorized to work in the U.S. * Must pass background checks necessary for base and network access (companysponsored) * Compliance with dress code (**business casual**; jeans permitted on Fridays if neat) --- ## Why Oxus * Mission driven work supporting service members, families, and the Space Force community * Structured training and clear performance standards * Stable weekday schedule with federalstyle environment ---