Program Assistant

Description

Essential Duties

• Responsible for administrative tasks related to Head Start & Children’s Services programs and teams, including, but not limited to, managing office calendar, scheduling and coordinating meetings, appointments and events.
• Provide administrative support with the preparation and dissemination of program materials.
• Maintain accurate and organized records required for record keeping by the agency and funders, both electronic and physical.
• Assist with the collection of client documentation and properly process.
• Answer and direct phone calls, take messages, and provide information to callers.
• Process incoming mail, which includes sorting and distributing to appropriate staff and program sites.
• Oversee inventory control, which includes ordering, receiving, and distribution of office and equipment supplies.
• Assist with special projects, events and initiatives as assigned.
• Enter and maintain accurate data in program databases and software.
• Assist with the preparation of reports and presentations.
• Perform other related duties as assigned from time to time.

Skills, Abilities & Knowledge

• A minimum of a high school diploma/GED or equivalent, and up to 12 months of experience with human service agency or general office support is required. One to three years of professional experience is preferred.
• Bilingual skills in Spanish is preferred but not required.
• Excellent oral and written communication skills.
• Strong organizational skills, with an emphasis on detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Drive and database management.
• Ability to handle large volumes of paperwork and consistently meet deadlines.
• Flexibility, initiative, and the ability to work in a team required.
• Ability to deal sensitively and effectively with individuals of diverse economic and cultural backgrounds.
• May require occasional lifting of materials up to 25 pounds.
• May involve some travel to various program sites and community events.

Why Work Here

• Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
• Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
• Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
• Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
• A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
• Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.