Order Fulfillment AssociateObjectwin Technology Inc. • Melville, New York, United States
Order Fulfillment Associate
Objectwin Technology Inc. • Melville, New York, United States
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[job_card.job_description]Customer Service Experience Order Entry SAP Customer & Sales Team Support : Act as the main contact for customer and Sales Team issues, identify appropriate resources for resolution, delegate or address responses as needed to ensure high customer satisfaction. Order Processing : Receive and process orders for materials and merchandise, utilizing order tracking and CRM systems to manage customer information, record prices, monitor delivery dates, and track inventory status. Documentation : Prepare order-related documentation, confirm orders, verify unit prices, and update shipping statuses, notifying customers of any backorders or delays. Account Maintenance : Work with Customer Maintenance to open and update accounts daily, ensuring all account information is accurate. Daily Reports & Notifications : Run daily sales reports, notify accounts about upcoming styles, manage invoicing, and track and maintain documentation for each account. Coordination : Coordinate with internal departments regarding order status, shipping dates, product availability, and backorders. Support order fulfillment by managing order processing, updates, and tracking inventory and shipments. Financial Adjustments : Process chargebacks, credit memos, debit memos, returns, and handle consignment accounts, including opening, closing, and managing consignment inventory. 1-2 years of experience in customer service or administrative support. Proficiency in a Windows environment, with skills in word processing, spreadsheet applications, and data entry. Strong communication and interpersonal skills for effective interaction with customers and colleagues. Demonstrated problem-solving abilities. Ability to multi-task and manage a heavy workload with a high level of focus and productivity.
Job Title : Order Fulfillment Associate
Location : 50 Hub Drive, Melville, NY 11747 (Onsite)
Duration : 6+ Months Contract on W2
Job Description : Role :
- With minimal supervision, the Order Fulfillment Associate will support daily operations by ensuring timely order processing and fulfillment.
- This role involves leveraging knowledge of order processes to refine business workflows and maintain efficient and accurate order fulfillment for smooth operations and timely delivery.
Must Have :
Responsibilities Include :
The ideal candidate typically possesses :
Rakesh. V | Lead Recruiter
Object Win Technology, Inc.
Email : rakesh.v@objectwin.com
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