Talent.com
Senior Vaccine Customer Representative - Richmond N, VA
Senior Vaccine Customer Representative - Richmond N, VANevada Staffing • Richmond, VA, US
[error_messages.no_longer_accepting]
Senior Vaccine Customer Representative - Richmond N, VA

Senior Vaccine Customer Representative - Richmond N, VA

Nevada Staffing • Richmond, VA, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Vaccine Customer Representative

The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education and resources. They do this to support customer operational and financial needs such as reimbursement information and contract adherence in an effort to help the provider or system increase their immunization rates among appropriate patients and help protect them from vaccine preventable diseases. The Vaccine Customer Representative (VCR) is the primary point of contact for a variety of customers within their assigned geography. These customers may include : health care providers such as physicians, nurses, pharmacists as well as quality directors, immunization managers, and office managers. Within their geography there are a diverse set of health care locations that they will call upon in order to execute their role including : clinics, health departments, integrated delivery systems, and hospitals. The VCR is a key member of the local Customer Team that works collaboratively with other field-based employees such as the Vaccine Key Customer Leader (VKCL), Vaccine Medical Affairs Leader (VMAL), Region Medical Director (RMD) as well as other members of the extended team.

Territory Information :

  • This territory covers Richmond, VA including but not limited to Mechanicsville and Fredericksburg.
  • The ideal location to reside is within this territory.
  • Travel (%) varies based on candidate's location within the geography.

The primary activities include :

  • Engaging in balanced product sales presentations with Health Care Providers and Health Care Business Professionals to align customer needs and our Company's vaccine attributes in accordance with product labeling, and CDC and professional society recommendations.
  • Providing Company Vaccine management with updates on customer needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality goals.
  • Providing customers with key insights by keeping apprised of professional and health care environment knowledge through self-study of company-provided scientific, product and marketplace information, attendance at product workshops and conferences, as well as consistent and ongoing review of our Company's promotional materials.
  • Utilizing analytical skills and tools to engage customers in quarterly business reviews regarding their vaccine contract to educate customers on the best ways to maximize their contract performance across the Company portfolio.
  • Assisting customers with education to improve their organization's immunization rates through adherence to quality based programs using appropriate tools such as Vaccine IQ.
  • Regularly monitoring their business performance against objectives using company provided tools.
  • Developing a territory level business plan that focuses on improving immunization rates with assigned customers in accordance with Our Company's policies, standards, and ethics.
  • Maintaining product knowledge and certification on the entire Company vaccine portfolio along with knowledge of the CDC immunization schedule for both pediatric and adult vaccines.
  • Specifically :

  • Within select customer accounts, acts as primary point of contact for the customer, meet with key customers / personnel to maintain understanding of their current practice structure, business model, and key influencers (Managed Care Organization / payers, employers, state policy), and their patients' needs. Identifies business opportunities and makes information available to relevant stakeholders to support the identified immunization needs.
  • For select customer accounts, coordinate with our Company's customer team (Account Executives, Integrated Delivery System team, Solutions support teams, etc.) to outline customer strategy for interactions / relationships aimed at improving immunization rates.
  • Position Qualifications :

    Education Minimum Requirements :

  • Bachelor's Degree with 3 (36 months) or more years Sales experience OR
  • a minimum of high school diploma with at least 6 years of equivalent experience which could include professional sales, experience in marketing, military or healthcare / scientific field that is not sales related (pharmaceutical, biotech, or medical devices).
  • Required Skills :

  • Demonstrated strong ability to build trust with customers and demonstrate value in selling situations through high-quality interactions which are focused on products / solutions with the common goal of improving health outcomes.
  • Demonstrated strong ability to divide customer population into groups of individuals who share similar characteristics and buying behaviors, and apply this information to focus on groups effectively, allocate promotional resources, and drive execution of commercial plans.
  • Demonstrated strong ability to understand customer's business climate, assess overall market potential, identify and prioritize unique opportunities and business risks in local markets, develop territory plans and follow up to drive business results in assigned geography or market.
  • Demonstrated strong ability to understand multiple interdependencies within an account, consider customer healthcare goals and needs, and maximize account performance by building long-term relationships through collaborative business planning processes and approaches.
  • Demonstrated strong ability to convey technical concepts accurately and clearly
  • Demonstrated high degree of tenacity to drive and achieve strong measurable results
  • Demonstrated strong ability to overcomes setbacks to meet or exceed objectives
  • Demonstrated strong pursuit of opportunities to learn and apply new skills to support the business
  • Demonstrated strong ability to be innovative by utilizing new or existing technologies
  • Demonstrated strong ability to use data to analyze trends to drive business results
  • Other Requirements :

  • Valid Driver's license
  • Preferred Skills / Experience :
  • Demonstrated strong ability to convey technical concepts accurately and clearly
  • Demonstrated strong understanding of Marketing / Sales & / or Marketing / Sales Support Functions / Operations
  • Salary Range :

    $104,200.00 - $163,900.00

    This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https : / / jobs.merck.com / us / en / compensation-and-benefits .

    [job_alerts.create_a_job]

    Customer Richmond Va • Richmond, VA, US

    [internal_linking.similar_jobs]
    Customer Service Delivery Advocate

    Customer Service Delivery Advocate

    Carvana • Richmond, VA, US
    [job_card.full_time]
    We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.Whether it...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel MRI Tech - $2,542 per week in Richmond, VA

    Travel MRI Tech - $2,542 per week in Richmond, VA

    AlliedTravelCareers • Richmond, VA, US
    [job_card.full_time]
    A facility in Richmond, VA is seeking its next amazing MRI Technologist.Read on if this sounds like your perfect fit!.Nurses and allied healthcare professionals are in high demand nationwide, and o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Quipt Home Medical • Richmond, VA, US
    [job_card.full_time]
    Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Oncology Account Manager - Richmond, VA

    Senior Oncology Account Manager - Richmond, VA

    Exelixis • Richmond, VA, US
    [job_card.full_time]
    Senior Oncology Account Manager.As a Senior Oncology Account Manager at Exelixis, you will bring deep market knowledge and established relationships within your territory to drive strategic growth....[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Consumer Product Feedback Participant - High Compensation (Hiring Immediately)

    Consumer Product Feedback Participant - High Compensation (Hiring Immediately)

    Maxion Research • Petersburg, Virginia, US
    [job_card.part_time]
    Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Bilingual Patient Service Representative - Care-A-Van PRN

    Bilingual Patient Service Representative - Care-A-Van PRN

    Bon Secours • Richmond, VA, US
    [job_card.full_time]
    Patient Services Representative Care A Van.The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process pat...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative - Richmond

    Customer Service Representative - Richmond

    WeDriveU • Richmond, Virginia, United States, 23219
    [job_card.full_time] +1
    Customer Service Representative - Richmond.WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team member...[show_more]
    [last_updated.last_updated_30]
    MedTech Device Field Collection Associate - Richmond, VA

    MedTech Device Field Collection Associate - Richmond, VA

    IQVIA • Richmond, VA, United States
    [job_card.part_time]
    MedTech Device Field Collection Associate.You will be working with surgical, non-invasive and vascular equipment within areas of the hospital such as Operating Rooms and Sterile Processing Departme...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Representative - Richmond VA Area

    Sales Representative - Richmond VA Area

    D.R. Horton • Richmond, VA, US
    [job_card.full_time]
    Sales Representative - Richmond VA Area.The right candidate's primary responsibility is to manage the sales process while providing excellent customer service. The Sales Representative continuously ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Development Representative - Richmond, VA

    Sales Development Representative - Richmond, VA

    TEKsystems • Richmond, VA, US
    [job_card.full_time]
    Sales Development Representative.The Sales Development Representative is responsible for learning and executing on all steps associated with the sales process. Partner with Delivery team in identify...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Manager - Richmond

    Account Manager - Richmond

    Brett Fisher Group • Richmond, VA, US
    [job_card.full_time]
    We are conducting a highly selective search for an.This is not a traditional transactional sales role—it's a.You'll develop hospital relationships, expand ED utilization, and help sca...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative - Richmond

    Customer Service Representative - Richmond

    A1 Door Company • Richmond, VA, US
    [job_card.full_time]
    Salary : $20 Per Hour Plus Bonus.Now Hiring! Customer Service Representative.Health Insurance With Employer Paid Portion. Retirement Plan With Company Match.Excellent communication, multitasking, and...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    National Veterinary Association • Mechanicsville, VA, US
    [job_card.full_time]
    Job Opportunity at Bell Creek Veterinary Hospital.Bell Creek Veterinary Hospital.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Service Representative

    Patient Service Representative

    Richmond Gastroenterology Associates Inc. • Richmond, VA, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Join Richmond Gastroenterology Associates Inc.Full-Time Patient Service Representative and immerse yourself in a dynamic healthcare environment! This onsite role offers you the chance to make a tan...[show_more]
    [last_updated.last_updated_30]
    Specialty Representative, GIC - Richmond, VA

    Specialty Representative, GIC - Richmond, VA

    AbbVie • Richmond, VA, US
    [job_card.full_time]
    AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkab...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Care Representative

    Patient Care Representative

    Nephrology Specialists PC • Richmond, VA, US
    [job_card.full_time]
    We are seeking a highly organized and detail-oriented individual to join our team as a Patient Care Coordinator.The successful candidate will be responsible for various front desk and administrativ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Pharmacy District Leader - Richmond, VA (Division 04 Region 18 District 22)

    Pharmacy District Leader - Richmond, VA (Division 04 Region 18 District 22)

    CVS Health • Richmond, VA, US
    [job_card.full_time]
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Care Representative Remote

    Customer Care Representative Remote

    Morphius Corp • Richmond, VA, US
    [filters.remote]
    [job_card.full_time]
    We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely.We work in conju...[show_more]
    [last_updated.last_updated_30] • [promoted]