Clinical Director

Company Description

International Health and Medical Services delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services, Inc., headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips:

Job Description

This position is contingent upon award

International Health and Medical Services is looking for an experienced Clinic Director to oversee the delivery and quality of healthcare services provided to patients, ensuring compliance with legal and regulatory standards. This role involves leading healthcare teams, managing clinic operations, and coordinating with facility management to effectively address the medical needs of the patient population while promoting a safe and supportive environment.

• Provide direct patient care to detainees at their facility, who may include family units comprising adult men and women and their children and will provide clinical oversight and direction for all aspects of clinical care at the facility.
• Serves as the on-site medical authority within the scope of services provided.
• Responsible for developing and coordinating all aspects of healthcare delivery at assigned facility.
• Serve as the clinical supervisory authority over advanced practice providers (APPs), nursing staff, pharmacists, and medical assistants, including fulfilment of APP collaborative practice duties and requirements and delineation of scope of practice for medical assistants.
• Provide direct care to patients throughout the lifespan within physician scope of practice and perform functions in accordance with currently accepted practice defined by the profession, licensure, certification, and granted privileges.
• Provide age-appropriate screening, treatment, and patient instruction pertinent to the discipline and facility setting for acute and chronic conditions.
• Contributes to the production of the clinic with expectation to routinely see a patient at least every 30-45 minutes, depending on complexity of the patient encounter. This also includes signing of all assigned patient encounter notes daily.
• Complete chart reviews, co-signatures, referrals submissions, reviews, lab reviews, telephone encounters, actions, and message reviews within policy guidelines.
• Oversee the care of patients housed in the medical housing unit.
• Assure appropriate diagnostic and therapeutic tests and services are available, utilized and monitored.
• Act as initial reviewers for all outside referrals and consults to specialty services not offered at the local facility.
• Respond to and coordinate response to medical emergencies.
• Seek guidance from medical leadership when needed to obtain information to address patient care concerns
• Perform record keeping functions in accordance with program policies and position.
• Maintain functional proficiency and ease of use utilizing electronic health records as required.
• Complete and pass all discipline specific competencies testing, initially and annually.
• Maintains patient confidentiality, and confidentiality of medical records, in compliance with the Privacy Act and HIPAA regulations in all work activities.
• Adhere to and maintain awareness of, Policies, Procedures, Directives, Operational Memoranda and accreditation standards.
• Attends and participates in general/medical staff meetings.
• Demonstrate cultural sensitivity in all communications with coworkers and clients, fostering an inclusive and respectful work environment that values diversity.
• Complete required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.
• Possess excellent current knowledge of the current standards of practice in clinical medicine.
• Have mastery of managerial and administrative practices, to include expertise in routine management of ambulatory clinic functioning and responsibilities.
• Review medical cases/records for appropriateness of care and provide recommendations for care management.
• Demonstrate high degree of independence, initiative, clinical judgment, and follow-through on a wide range of sensitive, complex, and clinical issues.
• Serve proficiently as a clinical expert, providing technical assistance and consultation to clinic medical staff.
• Properly use equipment, materials and supplies involving primary care diagnostic and treatment procedures.
• Develop and access clinical educational programs.
• Have knowledge of issues confronting the healthcare delivery system, including specific problems and concerns of special population groups.
• Responsible for program policies and guidelines, and operating procedures relating to healthcare delivery systems.
• Demonstrate the ability to work in a multi-cultural and multi-lingual environment.
• Utilize telephone, video and in-person interpreter services to complete assigned duties if not fluent in a language understandable by patients being provided medical care.
• Adapt to sudden changes in schedules and flexibility in work requirements.
• Communicate proficiently in English (verbal and written) to develop positive rapport with patients, co-workers and other stakeholders.
• Establish and maintain positive working relationships in a multidisciplinary environment.
• Navigate in an electronic work environment including electronic health records, web-based training and communications.
• Moderate proficiency in, common Microsoft Office programs, specifically Microsoft Word, Excel, Outlook and SharePoint.
• Maintain knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII).
• Provide on-call coverage except while on approved leave and return to the facility during non-core hours to provide care.
• Respond with physical presence during an emergency activation.

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.

Qualifications

Basic Requirements/Certifications:

• Must have and maintain an unrestricted and current license to practice medicine issued by the state licensing authority in the state where services are performed.
• Must have and maintain an unrestricted license from the Drug Enforcement Administration (DEA) to prescribe controlled medications.
• A minimum of five years post residency experience providing direct patient care as a board certified or eligible physician in Family Medicine or Pediatrics.
• Family Medicine physicians working at family residential centers must be proficient to provide care to children and adults of all ages, to include the care of female health conditions, supervision of prenatal care, and care of chronic health conditions common to the primary care setting.
• A minimum of three years’ experience in the provision of clinical supervision and leadership to other medical professionals and ancillary clinic staff.
• Basic Life Support (BLS) required. If not American Heart Association (AHA) certified, must be within first year.
• Experience in a detention/correctional or residential healthcare setting (preferred, not required).
• Have knowledge of a wide range of complex patient care concepts, principles, and practices to perform assessments of considerable diversity to include mental health, medical, surgical, ambulatory, and emergency care.
• Flexibility and ability to adapt to sudden changes in schedules and work requirements. Assignments are usually of a long-term, recurring, or broadly defined nature.
• Highly effective interpersonal and organizational skills; strong writing skills to include document formulation, editing, and review.
• U.S. Public Health Service Officers must comply with and obey all federal rules, regulations, policies, guidance, and established procedures that includes professional competence, readiness, and suitability.
• All Employees shall have at least one year of general experience that demonstrates the following:
  • The ability to greet and deal tactfully with the public.
  • Capability of understanding and applying written and verbal orders, rules, and regulations. All personnel shall be literate and be able to interpret printed rules and regulations, detailed written orders, training instructions and materials, and must be able to compose reports.
  • Good judgment, courage, alertness, an even temperament, and render satisfactory performance through knowledge of his/her position responsibilities.
  • Ability to maintain poise and self-control during situations that involve mental stress, such as fires, explosions, civil disturbances, and building evacuations.

Education Required:

• Doctor of Medicine degree from a U.S. or Canadian program accredited by the Liaison Committee on Medical Education sponsored by the Association of American Medical Colleges and the American Medical Association (AMA) OR
• Doctor of Osteopathic Medicine degree from a program accredited by the Commission on Osteopathic College Accreditation of the American Osteopathic Association (AOA) OR
• Certified by the Educational Commission for Foreign Medical Graduates if you are a graduate of a medical school that is not located within a U.S. State or territory or other jurisdiction, or a Province or Territory of Canada.
• Depending on the detention facility physician requirement, proof of completion of three years of medical specialty training in Family Medicine, Internal Medicine, Emergency Medicine, or Pediatrics leading to board eligibility in that field, with board certification preferred, and at least 1 year of directly related, professional experience performing professional or scientific work in a field of medicine providing direct patient-care services.

Attributes and Professional Qualities:

• Strong oral and written communication skills.
• Excellent interpersonal skills.
• Clinical leadership experience.
• Critical thinking skills.
• Cultural competence to be able to serve a diverse patient population.
• Integrity and honesty.
• High degree of independence, initiative, and follow-through on sensitive and complex issues.

Physical Requirements:

• Required to walk unaided at a normal pace for up to 5 minutes and maintain balance.
• Required to jog/fast walk up to ¼ mile.
• Requires physical exertion such as lifting objects greater than 30 pounds.
• Required to perform CPR/emergency care standing or kneeling.
• Must have the ability to assist sick, injured, or aging patients or staff exiting the building (may require lifting, dragging, wheeling, or carrying someone who weighs significantly more than self).
• Must be able to see, hear and smell with aids if necessary.
• Must be able to lift, push, or carry 30 pounds.
• Must perform the duties of my job in a stressful and often austere environment without physical limitations.
• Sitting and/or standing for extended periods of time.
• Average manual dexterity for computer operation.
• Phone or computer use for extended periods of time.

Other Special Qualifications:

• Must maintain current/physical residency in the continental U.S.
• Pass a medical examination conducted by a licensed physician within 30 days prior to initial assignment.
• U.S. citizen and have resided in the U.S. for the last five years (unless abroad on official U.S. government duty).
• Successfully engage in and complete a thorough Background Investigation.
• Poses or have ability to obtain required security clearances.
• Proficiency in Spanish is preferred.

Additional Information

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International Health and Medical Services complies with all federal, state, and local minimum wage laws.

International Health and Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.