Fraud Investigation Specialist

FRAUD INVESTIGATION SPECIALIST

WHAT IS THE OPPORTUNITY?

Join our team as a Fraud Investigation Specialist, where your expertise will be vital in analyzing and documenting clients' transactions to uncover fraudulent activities. You will play a key role in identifying patterns and trends in scams that impact both our clients and corporate losses. This position not only involves investigations but also focuses on strengthening our operational processes to mitigate future fraud risks.

WHAT WILL YOU DO?

• Analyze clients' transactions to identify potential fraud across various types of transactions including credit, cash, wire transfers, remote deposit capture, and loans.
• Conduct and document thorough investigations, ensuring well-supported decision-making.
• Utilize internal bank systems and external tools to gather information for fraud investigations and perform root cause analysis to develop preventive solutions.
• Maintain follow-up communications with colleagues and clients to acquire necessary details.
• Exemplify personal excellence through punctuality, integrity, and accountability.
• Exercise critical thinking and independent judgment in all tasks.
• Apply your expertise in the financial services industry to enhance fraud detection and prevention measures.
• Lead initiatives within the fraud organization to address identified risks.
• Provide support for escalation related to fraud operations.
• Share insights on emerging fraud trends with client operations.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications

Additional Qualifications

WHAT'S IN IT FOR YOU?

Compensation

Starting base salary ranges from $65,296 to $104,304 per year, based on skills, experience, and location. Eligibility for bonuses and commissions is included.

Benefits and Perks

At our bank, we are committed to providing an excellent work environment and a comprehensive benefits package, which includes :

To learn more about our benefits and perks, explore our offerings.

ABOUT US

Founded in 1954 by entrepreneurs for entrepreneurs, our bank has a long-standing tradition of integrity and commitment to building unparalleled client relationships. As a subsidiary of the Royal Bank of Canada, one of North America's leading financial services companies, we strive to support the growth of our clients, colleagues, and communities.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

We foster an inclusive environment where all diversity is valued, and we are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected categories.

In Massachusetts, it is unlawful to require or administer a lie detector test as a condition of employment. Violations of this law may lead to criminal penalties and civil liability.

This position requires reporting to a designated City National location, unless specified as fully remote.