Talent.com
Intake Coordinator
Intake CoordinatorPyramid Healthcare • Newport News, VA, United States
Intake Coordinator

Intake Coordinator

Pyramid Healthcare • Newport News, VA, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life's challenges. We offer behavioral healthcare services - psychiatry, addiction recovery, mental disorder treatment, etc. - that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Intake Coordinator

Pyramid Healthcare - Newport News Detox & Residential Treatment Center

Location : Newport News, VA

Schedule Options & Openings :

  • Monday-Friday, 11 : 00 AM - 7 : 00 PM (1 opening)
  • Monday-Friday, 9 : 00 AM - 5 : 30 PM (1 opening)
  • Saturday-Sunday, 9 : 00 AM - 3 : 00 PM (2 openings)

Compensation : $18-$20 per hour

About Us

Pyramid Healthcare's Newport News Detox and Residential Treatment Center provides comprehensive, evidence-based care for individuals recovering from substance use disorders and co-occurring mental health challenges. Our medically supervised detox and structured residential treatment programs support clients through every stage of recovery with individualized therapy, life-skills development, and holistic services. Proudly serving the Virginia Peninsula-including the Tidewater region and Hampton Roads-we accept all forms of Virginia Medicaid to ensure accessible care for our community.

Position Summary

The Intake Coordinator is a key member of our admissions team and serves as the first point of contact for incoming clients. This role ensures a smooth, supportive, and compliant admission and discharge process by coordinating documentation, assessments, communication, and insurance-related requirements. The Intake Coordinator works closely with clinical, administrative, and nursing staff to maintain an organized and client-centered intake experience.

Key Responsibilities

  • Facilitate and complete all admission paperwork, verify documentation (e.g., photo ID, insurance), and coordinate with nursing for client transitions.
  • Conduct level-of-care assessments and complete PCPC or ASAM documentation for admission, continued stay, and discharge.
  • Manage insurance tasks including precertification, utilization review notes, and communication with Managed Care Organizations (MCOs) and Single County Authorities (SCAs).
  • Assist SCA clients with Medical Assistance applications, including coordinating with external representatives and submitting required documents.
  • Communicate with probation / parole officers and employers when appropriate client consent is obtained.
  • Manage client photographs and ensure proper labeling and distribution.
  • Complete all detox-only discharge tasks such as scheduling outpatient appointments, AA meetings, and timely discharge summaries.
  • Provide and collect family surveys as needed and coordinate with nursing staff for discharge planning.
  • Conduct prescreens via phone and in-person; enter data into the EHR; schedule assessments or offer referrals.
  • Maintain confidentiality and ensure compliance with organizational, regulatory, and licensing standards.
  • Complete all required company and accreditation trainings.
  • Perform additional duties as assigned.
  • Qualifications

  • High school diploma or equivalent required; prior experience with the population served preferred.
  • Knowledge of behavioral health systems, insurance authorization processes, and intake procedures.
  • Understanding of clinical assessments (PCPC, ASAM) and Medical Assistance application processes.
  • Strong verbal and written communication skills and the ability to interact professionally with clients, families, external partners, and internal staff.
  • Proficiency with electronic health records (EHRs) and general office software.
  • Strong organizational skills with the ability to manage multiple tasks, maintain thorough documentation, and meet deadlines.
  • Ability to maintain a high degree of confidentiality and handle sensitive information with discretion.
  • Ability to work both independently and collaboratively in a fast-paced environment.
  • Culturally competent and able to support individuals from diverse backgrounds.
  • Join Our Team

    If you are compassionate, organized, and dedicated to supporting individuals on their recovery journey, we would love to hear from you. Apply today to make a meaningful impact at Pyramid Healthcare in Newport News.

    Pyramid CORE Values :

    We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values : INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare's mission.

    Total Rewards for Full-Time Positions :

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • 401(k) with Company Match
  • Tuition Reimbursement
  • Employee Recognition Programs
  • Referral Bonus opportunities
  • And More!
  • Want to know more?

    To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at :

    Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.

    [job_alerts.create_a_job]

    Intake Coordinator • Newport News, VA, United States

    [internal_linking.similar_jobs]
    Travel Cath Lab Tech - $2906 / Week

    Travel Cath Lab Tech - $2906 / Week

    Cynet Health • Chesapeake, VA, US
    [job_card.full_time]
    Cynet Health is seeking an experienced Cath Lab Tech for an exciting Travel Allied job in Chesapeake, VA.Shift : 5x8 hr days Start Date : 01 / 26 / 2026 Duration : 13 weeks Pay : $2906 / Week.Ranked #5 Bes...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Cath Lab Tech - $2388.24 / Week

    Travel Cath Lab Tech - $2388.24 / Week

    CrossMed Healthcare • Chesapeake, VA, US
    [job_card.full_time]
    CrossMed Healthcare is seeking an experienced Cath Lab Tech for an exciting Travel Allied job in Chesapeake, VA.Shift : Inquire Start Date : 01 / 05 / 2026 Duration : 13 weeks Pay : $2388.At CrossMed Healt...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel CT Tech - $1,915 to $2,115 per week in Galax, VA

    Travel CT Tech - $1,915 to $2,115 per week in Galax, VA

    AlliedTravelCareers • Chesapeake, Virginia, US
    [job_card.full_time] +1
    AlliedTravelCareers is working with Jackson HealthPros to find a qualified CT Tech in Galax, Virginia, 24333!.Become a vital part of Jackson HealthPros’ team as an experienced CT Tech! You’ll accur...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel CT Tech - $1,996 to $2,189 per week in Galax, VA

    Travel CT Tech - $1,996 to $2,189 per week in Galax, VA

    AlliedTravelCareers • Chesapeake, Virginia, US
    [job_card.full_time] +1
    AlliedTravelCareers is working with Aya Healthcare to find a qualified CT Tech in Galax, Virginia, 24333!.Aya Healthcare has an immediate opening for the following position : CT Tech in Galax, VA.We...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Intake Coordinator

    Intake Coordinator

    Local Infusion • Newport News, VA, United States
    [job_card.full_time]
    Local Infusion is a venture-backed healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. Our focus on patient experience...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Coordinator

    Patient Coordinator

    Ivy Rehab • Norfolk, VA, United States
    [job_card.full_time]
    Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience.They work collaboratively with clinicians and colleagues to provide exceptional patient care ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Tech - $2308.36 / Week

    Travel Cath Lab Tech - $2308.36 / Week

    Atlas MedStaff • Chesapeake, VA, US
    [job_card.full_time]
    Atlas MedStaff is seeking an experienced Cath Lab Tech for an exciting Travel Allied job in Chesapeake, VA.Shift : 3x12 hr flex Start Date : 01 / 05 / 2026 Duration : 13 weeks Pay : $2308.Atlas Medstaff is...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel EP Technologist - $2298.96 / Week

    Travel EP Technologist - $2298.96 / Week

    CrossMed Healthcare • Chesapeake, VA, US
    [job_card.full_time]
    CrossMed Healthcare is seeking an experienced EP Technologist for an exciting Travel Allied job in Chesapeake, VA.Shift : Inquire Start Date : ASAP Duration : 13 weeks Pay : $2298.At CrossMed Healthcar...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel CT Tech - $2230.24 / Week

    Travel CT Tech - $2230.24 / Week

    FlexCare • Portsmouth, VA, US
    [job_card.full_time]
    FlexCare is seeking an experienced CT Tech for an exciting Travel Allied job in Portsmouth, VA.Shift : 3x12 hr nights Start Date : 01 / 12 / 2026 Duration : 13 weeks Pay : $2230. Why Clinicians Choose FlexC...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cardiac Cath Lab Technologist

    Travel Cardiac Cath Lab Technologist

    Skyline Med Staff Allied • Chesapeake, VA, US
    [job_card.full_time]
    Skyline Med Staff Allied is seeking a travel Cath Lab Technologist for a travel job in Chesapeake, Virginia.Job Description & Requirements. Join the Top- Rated Travel Healthcare Team!.Skyline Me...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel EP Technologist - $2455.2 / Week

    Travel EP Technologist - $2455.2 / Week

    CrossMed Healthcare • Chesapeake, VA, US
    [job_card.full_time]
    CrossMed Healthcare is seeking an experienced EP Technologist for an exciting Travel Allied job in Chesapeake, VA.Shift : Inquire Start Date : 01 / 12 / 2026 Duration : 13 weeks Pay : $2455.At CrossMed Hea...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Benefits Customer Service Coordinator (50k-90k per year)

    Benefits Customer Service Coordinator (50k-90k per year)

    Professional Careers • Chesapeake, Virginia
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Cath Lab Tech - $2796.27 / Week

    Travel Cath Lab Tech - $2796.27 / Week

    Host Healthcare • Chesapeake, VA, US
    [job_card.full_time]
    Host Healthcare is seeking an experienced Cath Lab Tech for an exciting Travel Allied job in Chesapeake, VA.Shift : Inquire Start Date : 01 / 05 / 2026 Duration : 13 weeks Pay : $2796.At Host Healthcare, w...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Tech - $2782 / Week

    Travel Cath Lab Tech - $2782 / Week

    Ventura MedStaff • Chesapeake, VA, US
    [job_card.full_time]
    Ventura MedStaff is seeking an experienced Cath Lab Tech for an exciting Travel Allied job in Chesapeake, VA.Shift : 4xFlex Shift Start Date : 01 / 26 / 2026 Duration : 13 weeks Pay : $2782 / Week.Founded ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel CT Tech - $2,232 per week in Portsmouth, VA

    Travel CT Tech - $2,232 per week in Portsmouth, VA

    AlliedTravelCareers • Chesapeake, Virginia, US
    [job_card.full_time]
    AlliedTravelCareers is working with CrossMed Healthcare Staffing to find a qualified CT Tech in Portsmouth, Virginia, 23707!. At CrossMed Healthcare Staffing, we aim to create lasting impressions wh...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Tech - $2664.4 / Week

    Travel Cath Lab Tech - $2664.4 / Week

    FlexCare • Chesapeake, VA, US
    [job_card.full_time]
    FlexCare is seeking an experienced Cath Lab Tech for an exciting Travel Allied job in Chesapeake, VA.Shift : 5x8 hr days Start Date : 01 / 05 / 2026 Duration : 13 weeks Pay : $2664.Why Clinicians Choose Fl...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel CT Tech - $2600 / Week

    Travel CT Tech - $2600 / Week

    Ventura MedStaff • Portsmouth, VA, US
    [job_card.full_time]
    Ventura MedStaff is seeking an experienced CT Tech for an exciting Travel Allied job in Portsmouth, VA.Shift : 5x8 hr nights Start Date : 01 / 12 / 2026 Duration : 13 weeks Pay : $2600 / Week.Founded in 20...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel CT Tech - $2,232 per week in Arlington, VA

    Travel CT Tech - $2,232 per week in Arlington, VA

    AlliedTravelCareers • Chesapeake, Virginia, US
    [job_card.full_time]
    AlliedTravelCareers is working with CrossMed Healthcare Staffing to find a qualified CT Tech in Arlington, Virginia, 22205!. At CrossMed Healthcare Staffing, we aim to create lasting impressions whe...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]