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Orthotic Category Manager
Orthotic Category ManagerMedical Service Company • Cleveland, OH, United States
Orthotic Category Manager

Orthotic Category Manager

Medical Service Company • Cleveland, OH, United States
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  • [job_card.full_time]
[job_card.job_description]

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC).

MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work!

MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US.

In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success!

We are hiring : FULL TIME WITH BENEFITS! APPLY TODAY!

  • Competitive Pay
  • Advancement Opportunities
  • Medical, Dental & Vision Insurance
  • HSA Account w / Company Contribution
  • Pet Insurance
  • Company provided Life and AD&D insurance
  • Short-Term and Long-Term Disability
  • Tuition Reimbursement Program
  • Employee Assistance Program (EAP)
  • Employee Referral Bonus Program
  • Social Recognition Program
  • Employee Engagement Opportunities
  • CALM App
  • 401k (with a matching program) / Roth IRA
  • Company Discounts
  • Payactiv / On-Demand Pay
  • Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays

The Orthotic Category Manager is responsible for overseeing the strategy, performance, and growth of the orthotics product category. This role drives growth and profitability within the product category by developing and executing sales strategies, managing vendor partnerships and expanding market share. The Category Manager analyzes market trends, identifies new opportunities, and delivers competitive solutions that support both the business objectives and the patient's needs.

Responsibilities and Duties :

Drives revenue growth within the orthotics category by developing and executing targeted sales strategies.

  • Identifies new business opportunities and market trends to enhance competitive advantages.
  • Ensures the orthotics category aligns with the overall organizational sales strategies and business objectives.
  • Monitors key performance metrics including sales, productivity, customer experience, referral source response, etc., and takes action to ensure the Orthotics Program meets or exceeds all performance expectations.
  • Ensures Program compliance with all Company policies and standard operating procedures.
  • Create an engaging environment where employees thrive, and patients receive the highest quality experience.
  • Monitors and manages program expenses and takes steps to ensure costs are within budget.
  • Address information and service needs by interfacing with MSC department leaders (operations, business development, clinical, revenue cycle, compliance, information technologies, human resources, etc.).
  • Establishes and achieves customer service excellence.
  • Other duties as assigned.

    • Work Environment

  • Possible exposure to contagious diseases, communicable diseases, or blood-borne pathogens.
  • May work in homes, community, schools, job sites, clinics or in a normal patient care environment in an acute hospital setting.

    • Qualifications :

    Education : D egree in healthcare management, or related field of study; or equivalent combination of education & experience

    Experience / Knowledge / Skills / Physical Requirements :

  • Proven track record of 3 years' experience in sales, business development, or category project management, preferably in orthotics.
  • Demonstrated understanding of Orthotics and Prosthetics revenue cycle procedures, payer regulation, compliance, and CMS guidelines.
  • Customer oriented with strong communication and mentoring skills, including interpersonal communication in a group and one-on-one setting.

    • Organizational skills required :

  • TEAM player with optimistic outlook.
  • Ability to develop, organize and coordinate workflow.
  • Extensive computer (Microsoft), presentation and educational development experience.
  • Possess current unrestricted driver license, automobile insurance, and available automobile.
  • Must be able to perform extensive driving as required for the position.
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    Category Manager • Cleveland, OH, United States

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