Director, Business Unit Compliance

Director, Business Unit Compliance Officer for Payment Products

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do and they push us to ensure we take care of ourselves, each other, and our communities.

The Director, Business Unit Compliance Officer for Payment Products reports into the Senior Director, Global Markets and Enterprise Merchant Compliance as part of the Global Compliance organization. This role promotes a strong compliance culture, fulfills second-line defense duties, and advises the Payment Products team. We seek an experienced compliance officer to provide compliance advisory support on new initiatives and oversight of core aspects of our Compliance program such as issues, incidents, and regulatory changes. This role is responsible for helping enable business priorities with sound compliance management practices and processes.

Essential Responsibilities:

• Provide clear focused strategy and business priorities for your organization.
• Establish global relationships throughout the organization to ensure excellent information flow and feedback on impacts of process, policy, and product changes.
• Liaise with peers in other parts of the organization to align strategy and meet common goals.
• Lead global programs of work beyond the core functional deliverables to drive process improvement and alignment, employee engagement, and leadership initiatives in global financial crimes and consumer protections and across Risk Management.
• Maintain a high level of subject matter expertise to coach, guide and influence other leaders and business managers toward process, policy, product, and organizational changes.
• Participate in the design and execution of the strategic direction and execution of the Risk Operations Program
• Drive multiple large projects to move the business forward.
• Strengthen the overall business governance and operating model for the best-in-class Risk Operations organization

Expected Qualifications:

• Minimum of 15 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

• Proven track record in driving positive outcomes between compliance and business leaders.
• Excellent project management skills, well organized, with the ability to thrive in a fast-paced work environment and manage numerous projects simultaneously under deadline pressure.
• A high level of intellectual, professional, and interpersonal agility/flexibility, combined with strong analytical/problem-solving skills.
• Strong ability to inspire/foster an inclusive/diverse culture.
• Demonstrated ability to build/maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation.
• Ability to communicate complex matters in a simple and clear manner.
• Experience in partnering with senior business stakeholders, particularly in the context of a rapidly evolving environment.
• Excellent ability to analyze risks in complex business processes and recommend controls to mitigate those risks.