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Shift Leader
Shift LeaderPapa John's - JNE • Lakeland, Florida, United States
Shift Leader

Shift Leader

Papa John's - JNE • Lakeland, Florida, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Shift Leader



The Shift Leader supervises
shifts and/or work areas in the operation of a Papa John’s restaurant to ensure
high quality products and customer service are delivered to ensure restaurant
profitability. Other responsibilities include the management of operations
including the execution of all Company policies, procedures, programs and
systems. Ensure compliance with all federal, state and local laws and ethical
business practices.









Responsibilities




  • Adheres to guidelines, techniques and
    expectations for each station including, but not limited to, dough
    management, accuracy and proper portioning. Performs assigned work station
    duties such as making quality products, follows all product preparations
    procedures and maintains established product holding times. Consistently
    contributes to achieving the Company’s product goal. Commits to meeting
    the needs and expectations of the restaurant’s customers, minimizes
    customer complaints and responds appropriately to customer needs. Follows
    all policies and procedures as outlined in our TM handbook including, but
    not limited to, image (including car topper for delivery drivers),
    attendance, safety and security.

  • Exemplifies and exhibits the Core Values,
    maintains a positive attitude, works well with others and is flexible and
    adaptable to change.

  • Ensures adequate shift coverage for
    restaurant. Provides immediate feedback and corrects problems when
    identified. Maintains product quality, customer service, and performance
    responsibilities (such as MCE readiness, food/labor costs, restaurant
    cleanliness, etc.) within acceptable standards, follows all policies and
    procedures related to shift management.

  • Contribute to profit goals by ensuring they
    stay within company guidelines and target goals by accurately utilizing
    the FOCUS System. Execute cash management duties. Assist in the management
    of adequate inventory levels using the company’s systems and guidelines to
    minimize loss.



Key Ingredients




  • High School diploma or GED preferred.

  • Serv-Safe/Local or State Food Service
    Certification preferred

  • Previous restaurant shift lead experience
    preferred



Skills: Cash management; planning
and organization; effective communication



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Shift Leader • Lakeland, Florida, United States

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