Join David Worley Agency, Inc., a renowned agency that prides itself on exceptional customer service and stellar sales results. Located in the heart of McKinney, Texas, we are seeking a dedicated Customer Service & Sales Representative who is ready to make a difference. Our team is driven by a passion for delivering outstanding customer experiences and building long-lasting relationships. As a member of our vibrant team, you will play a crucial role in providing customer support and driving sales initiatives. You will be on the front lines, engaging with customers, understanding their needs, and offering tailored solutions. Your contributions will not only enhance customer satisfaction but also contribute significantly to our growth. We believe in fostering a supportive and inclusive environment where every team member's effort is valued. If you are enthusiastic, customer-focused, and ready to take on a rewarding challenge, we invite you to apply!
Annual Base Salary + Commission
Paid Time Off (PTO)
Flexible Schedule
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Sign On Bonus
Engage with customers, offering them assistance and detailed information about our services and products.
Guide customers through the sales process, understanding their needs, and recommend suitable products or upgrades to meet their requirements.
Address and resolve customer inquiries and complaints in a timely and effective manner.
Collect and relay customer feedback to improve service quality and customer satisfaction.
Stay informed of industry best practices to provide a competitive and superior customer service experience.
Must have a P&C Insurance License for Texas
Bi-lingual. Fluent in Spanish
High school diploma or equivalent required.
Previous experience in customer service or sales is advantageous.
Excellent verbal communication skills for building rapport with customers.
Ability to address customer inquiries and provide effective solutions efficiently.
Capable of handling multiple customer cases simultaneously while maintaining a high standard of service.
Comfortable using computer systems and managing basic software applications.
Strong interpersonal skills to maintain friendly and professional relationships with clients and colleagues.
Customer Service & Sales Representative • McKinney, TX, US
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