Collections Specialist

Job Description

Job Description

Collections Specialist

Accounts Receivable Customer Reconciliation Analyst

Cargomatic Inc.

Location : Norfolk, VA

About Us

Cargomatic is a technology-driven logistics provider connecting shippers and carriers through a modern, efficient, and environmentally friendly platform. With more than 500 employees nationwide and a rapidly growing network of freight subsidiaries, we remain committed to innovation, customer success, and building a dynamic, inclusive workplace.

Role Overview

We are seeking an Accounts Receivable (AR) Customer Reconciliation Analyst to join our Norfolk-based Finance team. This role plays a critical part in reconciling high-volume customer accounts, analyzing variances, and ensuring the accuracy of account balances. The ideal candidate will be detail-oriented, confident, and highly analytical, with strong Excel and reconciliation skills.

Key Responsibilities

Review and research a high volume of transactions, documenting issues and identifying root causes.

Perform weekly and month-end reconciliations and roll-forward analysis on AR accounts.

Partner with operations and customers to resolve short / over payments and unapplied cash.

Prepare and process account adjustments to ensure accuracy of financial records.

Utilize advanced Excel skills (pivot tables, macros, VBA, Power Query) for reconciliations and reporting.

Collaborate with internal teams to improve invoicing, reporting, and financial process controls.

Provide excellent customer service regarding AR account inquiries.

Qualifications

Bachelor's or Associate Degree in Accounting, Finance, or related field.

3+ years of AR, reconciliation, or collections experience (transportation / logistics experience is a plus).

Strong Excel skills (pivot tables, macros, VBA, Power Query).

Experience reconciling and collecting on large or complex customer accounts.

Highly detail-oriented, with strong problem-solving and communication skills.

What We Offer

Competitive pay : $50,000 – $60,000 / year.

Medical, dental, and vision insurance.

Flexible PTO.

Opportunities for career growth in a fast-scaling logistics organization.