ServiceNow Engineer Lead (Pittsburgh)TEK Connexion • Pittsburgh, PA, United States

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ServiceNow Engineer Lead (Pittsburgh)

TEK Connexion • Pittsburgh, PA, United States

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Position Title : ServiceNow Engineer Lead

Position Location : Hybrid - 3 days in office, 2 remote

Pittsburgh, PA
Strongsville, OH
Birmingham, AL
Farmers Branch, TX
Phoenix, AZ
Miamisburg, OH
Philadelphia, PA
Jacksonville, FL
Rocky Mount, NC

Roles and Responsibilities :

Implementation & Optimization : Lead configuration, customization, and integration of ServiceNow modules to enhance system performance and business processes.

Continuous Improvement : Optimize workflows and portfolio operations to drive efficiency and value.

Technical Leadership : Provide guidance to development teams, mentor junior engineers, and uphold best practices in ServiceNow development and administration.

Stakeholder Engagement : Partner with business and IT leaders to gather requirements and translate them into effective, scalable solutions.

Must-Have Technical Skills (6+ years in all areas) :

Extensive expertise with ServiceNow modules including ITSM, ITOM, ITBM, SACM, CSDM, HRSD, and SPM

Strong scripting capabilities using JavaScript, Glide API, and experience with REST / SOAP integrations and Integration Hub

Solid understanding of workflow automation, Flow Designer, and compliance frameworks (ISO / NIST)

Preferred / Nice-to-Have Skills :

Experience with cloud-based computing environments

Ability to work independently and collaboratively

Strong complex problem-solving capabilities

Education / Certifications :

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Implementation Specialist SPM (preferred)

Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at : requests@consultingsolutions.com

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