Account Manager

A company is looking for an Account Manager to oversee customer accounts and drive their commercial success.

Key Responsibilities

Own the commercial relationship and overall success of assigned customer accounts

Lead customer engagements across the contract lifecycle, including deployment coordination, onboarding, training, and ongoing account management

Identify and develop opportunities for account expansion through upsell, cross-sell, and additional deployments

Required Qualifications

Bachelor's degree in engineering, business, or a related field preferred; equivalent experience strongly considered

Experience managing multiple customer accounts in industrial, logistics, or technology environments

Strong understanding of warehouse, manufacturing, dock operations, or shipping logistics

Experience supporting or deploying robotics, automation, or engineering solutions in customer environments

Strong project management capabilities and ability to coordinate complex technical initiatives