Account ManagerProper Sky Inc. • Abington, Pennsylvania, United States, 19001
Account Manager
Proper Sky Inc. • Abington, Pennsylvania, United States, 19001
[job_card.1_day_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Partner closely with Service, Engineering, Strategy & Alignment, and Project teams to ensure : Projects stay aligned with client priorities Expectations are consistently met or exceeded Lead all client escalations with confidence, ownership, and professionalism Oversee smooth onboarding for new clients and new services Proactively identify opportunities for : Cloud modernization Infrastructure improvements Service expansions Develop and present clear, business-aligned proposals Serve as a strategic advisor, not just a service coordinator Own contract lifecycle management and renewals Lead renewal discussions with a performance-first mindset Monitor service trends, utilization, and client satisfaction metrics Review and present service performance metrics Translate technical data into executive-level insights Use client feedback and trend analysis to drive continuous improvement Promptly triage , and organize incoming packages / shipments Receive all packages incoming from distribution centers and stage appropriately Occasionally, place orders as directed by Director of Finance Execute all Finance Department processes as directed and written Effectively communicate product intake status with the Finance Department 4+ years in Account Management, Client Services, or MSP environment Strong working knowledge of : Microsoft 365 & Cloud Platforms Cybersecurity fundamentals Networking & infrastructure Exceptional written and verbal communication Proven ability to manage multiple accounts with high expectations Strong executive presence and business acumen Highly organized, detail-oriented, and self-directed Prior MSP experience strongly preferred Experience with Azure, AWS, and network infrastructure ITIL, Microsoft, Cisco, or security certifications are a plus Competitive, experience-based salary Medical, dental, and vision insurance Paid time off and holidays Ongoing professional development & certifications Flexible work structure within a collaborative, high-performing team
Why Work for Proper Sky?
At Proper Sky, your work will make an impact from day one. As a small and agile team, we offer meaningful responsibility early on and continuous opportunities to grow, no matter your role. Every day brings fresh challenges and the chance to build new skills in a collaborative, fast-paced environment.
You’ll work closely with leadership and key stakeholders, gaining visibility and influence across the organization. Our team is made up of dedicated, mission-driven professionals who care deeply about delivering exceptional results for our clients and supporting one another.
We’re committed to your development and success. We provide leadership and professional growth opportunities through industry-leading programs like IT Nation, along with other third-party training and support. At Proper Sky, you’ll learn our systems, improve them, and bring value every day.
Role Summary
As a Client Account Manager at Proper Sky, you will own a portfolio of client relationships and be fully accountable for the client experience, retention, and growth of your accounts. You are not a pass-through—you are a strategic partner to your clients and a leader internally. This role is ideal for an experienced professional who thrives on building long-term relationships, driving results, and operating with autonomy and accountability.
You will serve as your clients’ trusted advisor, ensuring their IT environment supports business outcomes, risks are actively managed, and opportunities for improvement are clearly identified and communicated. Your success will be measured by client satisfaction, retention, revenue growth, and operational excellence.
Key Responsibilities
Client Relationship & Experience Ownership
- Own the end-to-end relationship for assigned accounts
- Build strong, trusted relationships with business owners and executive stakeholders
- Lead regular client check-ins focused on performance, risk, and future needs
- Ensure a consistently high-quality client experience with fast, clear communication
- Act as the voice of the client internally, driving accountability and resolution
Resolution Coordination & Escalation Leadership
Issues are resolved quickly
Account Growth & Strategy
Security enhancements
Contract, Renewals & Performance
Reporting & Business Insight
Administrative & Procurement Duties
Required Experience & Skills
Managed IT Services
Preferred Qualifications
Compensation & Benefits
PI86b5a447e77f-30511-39237133
[job_alerts.create_a_job]
Account Manager • Abington, Pennsylvania, United States, 19001
[internal_linking.similar_jobs]
Review each account in detail as you work with it, for E & O prevention purposes (in the same way that you would “proof” an account if a Broker of Record letter were accepted ...[show_more]
Associate Account Manager - CV Ultrasound (NYC NJ Philadelphia).The Associate Account Manager will report to the District Sales Leader.
The position will coordinate closely in terms of performance a...[show_more]
As one of the fastest growing firms in the energy waste reduction movement we provide wholistic residential and commercial program management solutions for utility and municipal clients throughout ...[show_more]
We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly.Together, we are building a culture and company from the people up committed to tea...[show_more]
Location : Mount Laurel, NJ, US, Eatontown, NJ, US, South Plainfield, NJ, US, Clifton, NJ, US, Elizabeth, NJ, US.North America, Japan and the United Kingdom.
At Grainger, We Keep the World Working by...[show_more]
AI Tracking & Longevity Technogym has rapidly grown into a success story of over 2800 employees at 16 branches expanding to more than 150 countries.
It has been selected as Official Supplier to ...[show_more]
Holman is a family-owned global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last ce...[show_more]
We are seeking a motivated Field Account Manager to join our bioprocess business in the Philadelphia Metro this role you will drive revenue growth by proactively selling our full bioprocess portfo...[show_more]
Commercial Account Manager For The Northeast.At Gasboy Powered by Vontier, we are customer obsessed.This role plays an integral part of making that happen through managing and execution of our sale...[show_more]
Well established insurance company seeking an experienced Commerical Lines Account Manager to join our growing team.This Jobot Job is hosted by : Josh Rabinowitz.
Are you a fit? Easy Apply now by cli...[show_more]
A position at White Cap isn't your ordinary job.You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is commi...[show_more]
Sr Key Account Manager (Grocery Store Exp).US-MA-Boston | US-PA-Philadelphia | US-NY-New York | US-NY-Rochester.Primary Posting Location : City.
Primary Posting Location : State / Province.Primary Pos...[show_more]
Senior Business Development Account Manager Major Accounts.NewLane Finance is a commercial equipment finance company, serving small and mid-size business nationwide.
Our mantra is "business lending...[show_more]
The Technical Account Management Team proactively supports our customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products.As a membe...[show_more]
About Boomi and What Makes Us Special.Are you ready to work at a fast-growing company where you can make a difference Boomi aims to make the world a better place by connecting everyone to everythin...[show_more]
Commercial Lines Account Manager | Client Service Manager | CSR.Philadelphia, Pennsylvania | Hybrid (willing to consider fully remote for the right candidate).
The Commercial Lines Account Manager s...[show_more]
Account Manager Sales-Focused with Service Support.Shawn Velez State Farm Insurance | Doylestown, PA.Property & Casualty and Life & Health.
Generate new business through outbound prospecting...[show_more]
Join a winning Amcor team that's transforming the packaging industry and improving lives around the world.At Amcor, we unpack possibility through our innovative and responsible packaging to provide...[show_more]
Commercial Lines Account Manager Burlington
Criterion Executive Search • Burlington, NJ, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Associate Account Manager CV Ultrasound (NYC, NJ, Philadelphia)
Philips • Philadelphia, Pennsylvania, USA
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Account Manager
Finding You Metro Detroit’s Best Talent • Cherry Hill, New Jersey, USA
[job_card.full_time]
[last_updated.last_updated_less] • [promoted] • [new]
Account Manager II - DB Sales
Lumen Technologies • Philadelphia, PA, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Account Manager, Healthcare
Grainger • Mount Laurel, NJ, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Sales Account Manager, Health, Corporate & Performance (Philadelphia)
Technogym USA United States • Philadelphia, Pennsylvania, USA
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Manager Strategic Account
Holman • Mount Laurel, New Jersey, USA
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Field Account Manager, (Bioprocessing Portfolio) Remote Philadelphia Metro Area
Sartorius Stedim • Philadelphia, Pennsylvania, USA
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Commercial Account Manager (Northeast Region)
Vontier • Doylestown, PA, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Commercial Lines Account Manager
Jobot • Feasterville-Trevose, PA, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Account Manager
Philadelphia Staffing • Philadelphia, PA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Sr Key Account Manager (Grocery Store Exp)
Advantage Solutions • Philadelphia, PA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Sr. Business Development Account Manager
WSFS Bank • Philadelphia, PA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Senior Technical Account Manager
Relativity • Philadelphia, PA, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Enterprise Account Manager (SLED) Northeast
Boomi • Philadelphia, Pennsylvania, USA
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Commercial Lines Account Manager
APR • Philadelphia, PA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Account Manager - State Farm Agent Team Member
Shawn Velez - State Farm Agent • Doylestown, PA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Account Manager II
Amcor • Philadelphia, PA, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]